Ankit Nishant
Pune
Overview
8
8
years of professional experience
15
15
years of post-secondary education
Work History
Supply Demand Manager
Source.One
Pune
03.2023 - Current
- Regional Portfolio Growth : Achieving and Surpassing targets for assigned regions
- This includes developing and implementing effective trade strategies, identifying new business opportunities, and expanding the customer base
- Customer Relationship Management : Building and maintaining strong relationshiops with key clients and stakeholders in the region
- This includes understanding their needs , addressing their concerns, and ensuring high levels of customer satisfaction
- New Business Development : Identifying and pursuing new business opportunities to expand the customer base and increase market share
- This includes prospecting for new clients, conducting market research, and developing strategies to penetrate new markets
- Process Improvement : Continuously improving sales processes and methodologies to enhance efficiency and effectiveness
- This encompasses identifying bottlenecks, streamlining workflows, and implementing sales automation tools
- Team Management : Leading and Managing field team
- This involves setting targets, providing guidance and support to team members, conducting performance evaluations, and fostering a positive and motivated work environment
- Reporting and Analysis : Generating regular sales reports and analyzing key performance metrics
- This provides insights into sales performance, identifies areas for improvement, and facilitates data driven decision making.
Program Advisor
Great Learning
08.2022 - 12.2022
Learning Consultant
05.2021 - 05.2022
- Driving inquiries & admissions for the online/blended learning programs offered for the International Market
- Looking after entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e
- Enrollment in the program
- Counseling experienced professionals via call, email or in-person on which course will be useful to their career progression and suggest the best options
- Updating and maintaining MIS reports
Collections Specialist
Barclays
02.2020 - 05.2021
- Supervise assigned accounts to identify unresolved debts
- Develop effective repayment plans
- Follow-up with clients on overdue accounts
- Research and implement effective collection techniques
- Respond to client account queries in a timely and professional manner
Retention Specialist
American Express
05.2018 - 01.2020
- Communicating with customers and sales representatives
- Analysing customer behaviour
- Gathering information about customer complaints
- Developing aggressive retention strategies based on customer feedback
- Negotiating with customers to renew contracts and retain business
- Building positive relationships with customers and business associates.
Senior Customer Sales Associate
CONVERGYS INDIA SERVICES PRIVATE LIMITED
01.2016 - 04.2017
- Open and maintain customer accounts by recording account information
- Page 2 of 3
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Contribute to team effort by accomplishing related results as needed
- Generate sales leads
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/ tools
- Meet personal/team sales targets and call handling quotas
- Go the extra mile to engage customers
Education
Diploma - Footwear Technology
FDDI Business School, Institute of National Importance - By Act
08.2009 - 07.2012
undefined
DAV Public School
01.1996 - 01.2008
Skills
Top Skillsundefined
Timeline
Supply Demand Manager
Source.One
03.2023 - Current
Program Advisor
Great Learning
08.2022 - 12.2022
Learning Consultant
05.2021 - 05.2022
Collections Specialist
Barclays
02.2020 - 05.2021
Retention Specialist
American Express
05.2018 - 01.2020
Senior Customer Sales Associate
CONVERGYS INDIA SERVICES PRIVATE LIMITED
01.2016 - 04.2017
Diploma - Footwear Technology
FDDI Business School, Institute of National Importance - By Act
08.2009 - 07.2012
undefined
DAV Public School
01.1996 - 01.2008
Similar Profiles
Shreya SinghShreya Singh
Associate Manager at Source.oneAssociate Manager at Source.one
Tejas TanksaleTejas Tanksale
Product Manager at Source.oneProduct Manager at Source.one
Vinay SinhaVinay Sinha
Regional Lead at Source.one (SPCX Pvt Ltd)Regional Lead at Source.one (SPCX Pvt Ltd)
Khushboo PanchalKhushboo Panchal
Partner Success Manager at ConnectWise LLPPartner Success Manager at ConnectWise LLP
Abhijeet KulkarniAbhijeet Kulkarni
Sr. Technical Leader at KPIT TechnologiesSr. Technical Leader at KPIT Technologies