Diligent store manager with 13+ years of experience in managing operations of high-volume retail store. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
· Manages daily operations and activities of 06 assistant managers,07 team leaders and 40+sales staff.
· Administer monthly budget averaging 1.8cr
· Develop daily, weekly and monthly goals for store, driving average ticket size and customer conversion.
· Conduct market research to analyze store numbers for strength and opportunities, planning budgets and goals and evaluating EBITDA.
* Provided the unimagined customer experience, by making every customer feel like the only customer.
*Developed and managed of the locations first Personal Shopping team of 5 highly specialized associates.
*Refined and executed the apparel replenishment process.
*Tracked sales daily by class to make effective merchandising decisions to impact sales based on comp and plan volume.
Team leadership and coaching
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