Ankit Rai
New Delhi
Summary
Process analyst with 5 years of experience, I am dedicated to leveraging my skills and expertise to drive organizational success. I am actively seeking a challenging role that offers a dynamic and intellectually stimulating environment where I can continuously learn and grow. My goal is to contribute value to the organization while furthering my professional development through meaningful experiences and knowledge acquisition.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Process Analyst
Waste Management
Gurgaon
02.2021 - 05.2024
- I was instrumental in streamlining our processes by compiling and analyzing comprehensive reports. These reports provided valuable insights into our operations, enabling data-driven decision-making and continuous improvement initiatives.
- Moreover, I'm responsible for implementing fine systems compliant with regional market regulations, ensuring accountability and adherence to waste management standards. Additionally, I manage customer communication by sending out email notifications detailing any charges incurred, fostering transparency and accountability in our service delivery."
- · For the past four months, I've taken on the role of Acting Subject Matter Expert (SME) within the company. This position involves not only being proficient in the intricacies of waste management but also serving as a leader and resource for my team.
Operations Executive
Teleperformance
Gurgaon
01.2019 - 01.2021
- Managed a dedicated portal for maintaining an updating customer credit profiles.
- Verify and updated Customer data and documentation to ensure Accuracy and Completeness of credit profiles.
- Processed request promptly including documenting instances of late payments or fraud activities associated with a Customer’s name.
- Played a pivotal role in maintaining the integrity of the credits scoring system and ensuring the accuracy of credit assessment through meticulous data management and verification.
Education
Bachelor of Science -
Allahabad State University
01-2019
Intermediate - P.C.M
Shri I B S National I C Bhadohi
01-2015
High School Diploma -
Sri Vishwanath I C Dhirpur Bhadohi
01-2013
Skills
- Reporting skills
- Requirements Gathering
- Presentations
- Report Analysis
- Complete Knowledge of MS-Office,Outlook & Internet
- Inventory Management
- Production deadline management
- Workflow Analysis
- Skilled in Power BI
- Excellent in Advance excel functions (If,Count If,Sum If,Sum Product,V-lookup,H-Lookup,Pivot Table,etc)
Accomplishments
- Awarded Spot Award and Extra Miller in the current organization.
- Awarded with a quarter of employee for multiple times (2021,2023).
- Four Months of experience as Acting SME in Last Organization.
Certification
- Advance Diploma in Computer Application.
References
References available upon request.
Timeline
Process Analyst
Waste Management
02.2021 - 05.2024
Operations Executive
Teleperformance
01.2019 - 01.2021
Bachelor of Science -
Allahabad State University
Intermediate - P.C.M
Shri I B S National I C Bhadohi
High School Diploma -
Sri Vishwanath I C Dhirpur Bhadohi
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