ANKIT RAJ
Patna (Bihar)
Summary
To obtain a challenging and responsible position as an hotelier within an organization that will utilize my skills, talent, experience and education. As well offers a growth opportunity at the start of my career. Energetic and reliable office manager skilled at working with diverse groups of people. Strong track record of motivating teams to achieve project goals. Expert at administrative processes and office procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's (Jubilant Food Works Pvt. Ltd.)
Patna (Bihar)
11.2022 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Food & Beverage Associate
The Leela Palace
Udaipur, (Rajasthan)
07.2022 - 10.2022
- Maintained cleanliness of work area and ensured that beverage displays were properly merchandised.
- Organized backroom storage areas by labeling shelves and containers appropriately.
- Assisted in training new team members on proper stocking techniques and customer service skills.
- Restocked beverages during peak hours of operation to avoid running out of popular items.
- Participated in weekly store meetings discussing sales goals, promotions.
- Served drinks and prepared specialty beverages.
- Completes daily side work assigned by manager.
- Greeted guests with friendliness and professionalism.
Industrial Training
Hotel Vijan Mahal
Jabalpur (M.P)
12.2020 - 03.2021
- worked in all core departments with Human Resource department, Admin department and Accounts department.
On Job Training
Indismart Group of Hotel & Lemon Tree Premier
Kolkata (WB)
12.2019 - 02.2020
- Worked in all core departments.
Education
B.sc in International Hotel & Tourism Administration - Advanced International Hospitality Administration
International Institute Of Hotel Management
Kolkata (W.B)01-2022
Bachelor of Commerce -
Magadh University
Bodh Gaya (Bihar)01-2019
Intermediate of Commerce
Holy Mission Secondary School
Patna (Bihar)01-2014
10TH - All Subject
ST. M.G Public School
Patna (Bihar)01-2011
Skills
- Operations Management
- Cost Reduction
- Employee Performance Evaluations
- Task Delegation
- Money Handling
- Product and service knowledge
- Inspiring Leadership
Affiliations
- Member of management & service team in food fest 6TH International Young Chef Olympiad IIHM Kolkata
- Participated in college Formal Dining Activity & Women's Day Celebration
- Participated in Drama organized by Patliputra Natya Mahotsav
Certification
- 2021 Appreciation Certificate for excellent work during Industrial Training in all core department and Human Resource Department.
- 2022 Appreciation certificate for excellent work during college in F&B like YCO, Formal Dining Activity, Women's Day Celebration, Etc..
Languages
Hindi
First Language
English
Advanced (C1)
C1
Hobbies & Interests
- Cooking & Gardening
- Learn new things
Timeline
Assistant Manager
Domino's (Jubilant Food Works Pvt. Ltd.)
11.2022 - Current
Food & Beverage Associate
The Leela Palace
07.2022 - 10.2022
Industrial Training
Hotel Vijan Mahal
12.2020 - 03.2021
On Job Training
Indismart Group of Hotel & Lemon Tree Premier
12.2019 - 02.2020
B.sc in International Hotel & Tourism Administration - Advanced International Hospitality Administration
International Institute Of Hotel Management
Bachelor of Commerce -
Magadh University
Intermediate of Commerce
Holy Mission Secondary School
10TH - All Subject
ST. M.G Public School
- 2021 Appreciation Certificate for excellent work during Industrial Training in all core department and Human Resource Department.
- 2022 Appreciation certificate for excellent work during college in F&B like YCO, Formal Dining Activity, Women's Day Celebration, Etc..
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