Ankit Sahu
Banking Professional
Mahasamund
Summary
Seeking a responsible post with growing opportunities in a reputed bank where I can utilize my skills.
Experienced with customer service, financial transactions, and client relationship management. Utilizes knowledge of banking products to offer tailored solutions. Track record of maintaining high accuracy in account management and driving customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
1
1
Language
Work History
Field Officer
State Bank of India, SBI
01.2023 - Current
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Manager
Karnataka Bank
08.2022 - 12.2022
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
Branch Manager
Karnataka Bank
05.2022 - 08.2022
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Manager
Karnataka Bank Credit Monitoring Department
02.2022 - 05.2022
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Officer in Credit Monitoring Department
Karnataka Bank
01.2018 - 02.2022
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Single Window Operator
Karnataka Bank
05.2014 - 01.2018
- Promoted banking products and services to meet individual customer needs effectively.
- Streamlined customer transactions by efficiently handling cash, check, and credit card payments.
- Maintained strict compliance with bank policies and regulations to ensure security of financial transactions.
Education
Bachelor of Engineering - Electronics and Telecommunication
Chhatrapati Shivaji Institute of Technology
Bhilai, ChhattisgarhMBA - Information System
Sikkim Manipal University Distance Education
12-2018
Post Graduation Diploma - Automation and SCADA Systems
Centre For Development of Advanced Computing(C-DAC)
Bengaluru, India02-2013
High School Certificate Examination -
Saraswati Shishu Mandir Higher Secondary School
Mahasamund Chhattisgarh 04.2001 -
Higher Secondary School Certificate Examination -
Saraswati Shishu Mandir Higher Secondary School
Mahasamund Chhattisgarh 04.2001 -
Skills
- Experienced in essential computer functions
- Experienced with MS Office applications
- Data report analysis
- Effective relationship management
- Strategic operational planning
- On-site research analysis
- Effective verbal communication
- Analytical problem-solving
- Critical thinking abilities
- Teamwork and collaboration
- Self-driven motivation
Certification
Certified Associate of Indian Institute of Bankers (CAIIB) in 2016.
Career Summary
- An innovative and unique thinker with excellent skills possesses 11 years rich experience in Banking Operation, Sales and Administrative job.
- Excellent capability of managing the operations of the bank.
- Sound knowledge of each job and department.
- Expertise in providing the best solutions for development of organization.
- Proficient in executing the programs using the limited resources.
Personal Qualities
- Exceptional motivational and leadership skills.
- Excellent communication skills in written and verbal both.
- Remarkable patience with reliability and responsibility.
- Ability to make a strong and healthy relation among the employees and customers.
Key Responsibilities Handled
- Delivering products and services introduced by the bank.
- Planning to ensure the quality services.
- Insuring proper credit delivery and recovery mechanism.
- Insuring the customers satisfaction.
- Training the new employees.
- Handled all the other responsibilities related to the job.
Timeline
Field Officer
State Bank of India, SBI
01.2023 - Current
Manager
Karnataka Bank
08.2022 - 12.2022
Branch Manager
Karnataka Bank
05.2022 - 08.2022
Manager
Karnataka Bank Credit Monitoring Department
02.2022 - 05.2022
Officer in Credit Monitoring Department
Karnataka Bank
01.2018 - 02.2022
Single Window Operator
Karnataka Bank
05.2014 - 01.2018
High School Certificate Examination -
Saraswati Shishu Mandir Higher Secondary School
04.2001 -
Higher Secondary School Certificate Examination -
Saraswati Shishu Mandir Higher Secondary School
04.2001 -
Bachelor of Engineering - Electronics and Telecommunication
Chhatrapati Shivaji Institute of Technology
MBA - Information System
Sikkim Manipal University Distance Education
Post Graduation Diploma - Automation and SCADA Systems
Centre For Development of Advanced Computing(C-DAC)