Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Senior Manager- Partner Success
Arthmate financing India Private Limited
Gurugram
08.2022 - Current
Business development via new partner acquisition in the lending domain, encompassing NBFCs, DSAs, Fintechs, through strategic partnerships in MSME, P2P, LAP, and Green Lending products.
Establishing enduring relationships with partners across organizational levels and functions, involving direct engagement with founders and promoters.
Identified new opportunities for collaboration with existing partners.
Coordinated cross-functional activities across different departments within the organization to ensure alignment with partner needs.
Negotiated terms and conditions of client contracts to ensure mutual satisfaction.
Relationship Manager
Home First Finance company India Ltd
Mumbai
02.2020 - 07.2022
Generated new business by doing business development and onboarding new DSA and Builders for meeting sales targets.
Streamline the entire process from lead generation to disbursement and worked with the operation and collection departments to facilitate communication and deliver personalized solutions to customers.
Monitored issues carefully related to loans and collection, and reached out to customers to provide immediate resolution and maintain satisfaction.
Educated customers about Loans products, options and processed purchases.
Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Recovery of customer of various buckets ,Resolve and resale NPA property by doing marketing activity like leaflet distribution, hoarding ,DSA visit
Marketing Executive
Sigma Corporation India Ltd
Manesar
05.2018 - 11.2019
To interact with customer and knows their requirement regarding product, To knows changes they need in product, To give details to customers regarding their product, To follow up with NPD for product and project timeline, To ensure timely delivery of project to end customer, To ensure product is developed on time, T ensure product development activities are thoroughly reviewed before initiation, To analyze and respond to product complaint to marketing department
Education
MBA - Marketing
Institute of Management Studies
Ghaziabad
04-2018
B.tech - Mechanical
Uttarakhand Technical University
04-2014
Skills
Co-Lending Expertise
Strategic Partnership
Sales Management
Unsecured Loan Expertise
Process Management
Key Account Management
Accomplishments
100% Target Achievement for 2023-24
Awarded Top performer for Q3'23
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Senior Manager- Partner Success
Arthmate financing India Private Limited
08.2022 - Current
Relationship Manager
Home First Finance company India Ltd
02.2020 - 07.2022
Marketing Executive
Sigma Corporation India Ltd
05.2018 - 11.2019
MBA - Marketing
Institute of Management Studies
B.tech - Mechanical
Uttarakhand Technical University
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NEELAM RajputNEELAM Rajput
Assistant Manager (Partnership & Alliances) at Arthmate Financing India Private LimitedAssistant Manager (Partnership & Alliances) at Arthmate Financing India Private Limited