Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Interests
Timeline
Generic
ANKIT SARDHNA

ANKIT SARDHNA

Sales and Operations Manager
Faridabad

Summary

A dynamic and seasoned automotive industry professional with over a decade of hands-on experience in sales, operations, and business development across renowned brands such as Droom.in, Maruti Suzuki True Value, Cars24, and Tata Motors Rewire. Known for my adeptness in building businesses from inception to fruition, I have consistently led teams to achieve unparalleled success and drive exponential growth.

My journey in the automotive realm has honed my expertise in various facets, including sales management, strategic planning, process optimization, and team leadership. I have a proven track record of surpassing sales targets, implementing innovative operational strategies, and forging strong client relationships. With a keen eye for market trends and a knack for identifying emerging opportunities, I thrive in dynamic environments where I can leverage my diverse skill set to propel organizations to new heights of success.

While rooted in the automotive industry, I am open to exploring opportunities beyond. With extensive experience in sales, business development, and team management, I offer a versatile skill set applicable across industries. I excel in building client relationships, driving growth strategies, and fostering high-performing teams. My adaptability and track record of success position me to make a meaningful impact in any big role, be it automotive technology, electric vehicles, or beyond.

Overview

10
10
years of professional experience
14
14
years of post-secondary education
2
2
Languages

Work History

Sales and Operations Head

Tata Motors (REWIRE)
05.2023 - Current
  • Led the dynamic launch and operationalization of Tata Motors Rewire, orchestrating a team of 80+ professionals to establish the company as a trailblazer in the automotive aftermarket sector.
  • Crafted and executed innovative sales strategies leveraging cutting-edge technologies and data analytics, propelling revenue growth by an impressive 25% within the inaugural year.
  • Pioneered a culture of continuous improvement and innovation, spearheading the implementation of agile methodologies and lean management practices, resulting in a 15% reduction in operational costs while enhancing productivity.
  • Formulated strategic partnerships and collaborations with industry leaders and key stakeholders, positioning Tata Motors Rewire as a trusted innovator and preferred partner in sustainable automotive solutions.
  • Championed the adoption of eco-friendly practices and circular economy principles, driving the responsible dismantling and recycling of end-of-life vehicles, and aligning with global sustainability goals.

Sales and Operations Manager

CARS24
09.2020 - 04.2023
  • Engineered a paradigm shift in the Delhi-NCR automotive market through visionary leadership and strategic execution, catapulting CARS24 to a 20% increase in market share within a highly competitive landscape.
  • Implemented state-of-the-art CRM technologies and predictive analytics tools, revolutionizing customer relationship management and elevating customer satisfaction levels by an outstanding 30%.
  • Spearheaded cross-functional teams in the development and deployment of innovative programs to reduce buyback instances, resulting in a remarkable decrease from 10% to an industry-leading 3%.
  • Implemented agile project management methodologies, leading to a 25% reduction in project completion time and enhancing overall operational efficiency.
  • Acknowledged as a regional leader for consistently surpassing sales targets, optimizing operational efficiencies, and fostering a culture of excellence, integrity, and customer-centricity.

Sales and Procurement Manager

Maruti Suzuki True Value
09.2018 - 09.2020
  • Orchestrated a transformative growth trajectory for Maruti Suzuki True Value, leveraging innovative sales and marketing strategies to achieve a remarkable 35% increase in revenue and market penetration.
  • Revolutionized procurement processes and inventory management systems, harnessing advanced analytics and automation to optimize stock levels, reduce lead times, and minimize inventory costs by an impressive 20%.
  • Spearheaded comprehensive sales training initiatives and performance incentive programs, empowering sales teams to achieve a 15% increase in average deal size and customer satisfaction ratings.
  • Pioneered the integration of digital marketing initiatives and online sales platforms, expanding Maruti Suzuki True Value's market reach and driving online sales revenue by an unprecedented 40%.
  • Recognized as a strategic thought leader and change agent, driving innovation, operational excellence, and customer-centricity across the organization, setting new industry benchmarks for performance and customer satisfaction.

Business Development and Sales Executive

Droom.in
11.2015 - 07.2018
  • Catalyzed exponential revenue growth and market expansion for Droom Technology Pvt. Ltd., orchestrating a 40% increase in sales through the acquisition of new clients, expansion of existing accounts, and development of strategic partnerships.
  • Spearheaded the development and launch of innovative product offerings and service packages, positioning Droom as a market leader in the online automotive marketplace and driving customer engagement and loyalty.
  • Led multifaceted marketing campaigns and promotional events, augmenting brand awareness and market visibility by an impressive 30%, and solidifying Droom's reputation as a trusted and preferred automotive solution provider.
  • Exercised exceptional leadership and mentorship skills, nurturing a high-performing team of sales executives to achieve and exceed sales targets, fostering a culture of excellence, collaboration, and continuous learning.

Business Development Executive

PES Electrical Pvt. Ltd.
09.2013 - 10.2015
  • Spearheaded strategic business expansion initiatives and market development strategies for PES Electrical Pvt Ltd, driving revenue growth by an outstanding 25% and establishing the company as an industry leader in electrical services.
  • Cultivated and maintained strategic relationships with key stakeholders, including government agencies, industry associations, and regulatory bodies, ensuring compliance with regulatory requirements and fostering a positive corporate image.
  • Conducted comprehensive market research and analysis to identify emerging trends and growth opportunities, leading to the development of strategic business plans and initiatives aligned with organizational goals and objectives.
  • Negotiated and secured lucrative contracts and agreements with clients, optimizing deal terms and maximizing revenue potential, positioning PES Electrical Pvt Ltd for sustained growth and profitability.

Education

High School Diploma - undefined

DAV Public School - Faridabad
07.1998 - 05.2008

Bachelor of Science - Computer Science

Maharshi Dayanand University Rohtak
05.2008 - 05.2012

Skills

Leadership and Team Management: Demonstrated leadership skills in managing and motivating cross-functional teams to achieve goals and deliver exceptional results Experienced in fostering a collaborative work culture, providing mentorship, and driving employee engagementFinancial Analysis and Budget Management: Proficient in conducting financial analysis, budgeting, and forecasting to support strategic decision-making and optimize resource allocation Skilled in analyzing financial performance metrics and identifying opportunities for improvementCustomer Relationship Management (CRM): Expertise in implementing CRM systems and strategies to manage customer interactions, enhance customer satisfaction, and drive repeat business Skilled in understanding customer needs and delivering tailored solutionsMarket Research and Analysis: Experienced in conducting market research, analyzing industry trends, and identifying market opportunities to inform business strategies and drive growth initiatives Proficient in gathering and interpreting data to make informed decisionsInventory Management: Skilled in inventory planning, control, and optimization to ensure adequate stock levels while minimizing excess inventory costs Experienced in implementing inventory management systems and processes to improve efficiency and accuracyNegotiation Skills: Strong negotiation skills with the ability to effectively communicate, persuade, and reach mutually beneficial agreements with clients, suppliers, and stakeholders Skilled in handling complex negotiations and resolving conflictsTraining and Development: Experienced in designing and delivering training programs to develop employee skills, enhance performance, and foster a culture of continuous learning and development Proficient in identifying training needs and implementing tailored development plansB2B, C2C, C2B, B2C Sales: Versatile experience in business-to-business (B2B), consumer-to-consumer (C2C), consumer-to-business (C2B), and business-to-consumer (B2C) sales environments, with a proven track record of success in diverse sales channelsSetting Up New Showrooms: Skilled in setting up new showrooms, including site selection, layout design, inventory management setup, and staff training, to ensure successful launch and operation of retail outletsCustomer Care Support and After-Sales Services: Proficient in providing exceptional customer care support and after-sales services, including handling inquiries, resolving complaints, and ensuring customer satisfaction to drive customer loyalty and retentionAutomotive Industry Knowledge: In-depth understanding of the automotive industry, including knowledge of cars, bikes, car service business, finance business of automobiles, and car detailing Experienced in navigating industry regulations, trends, and developments

Accomplishments

  • Buyback Reduction Program: Collaborated with a dedicated team of 18 professionals at CARS24 to develop a groundbreaking program aimed at minimizing buyback cases within the 7-day return policy. Focused on understanding customer concerns and providing effective resolutions instead of opting for vehicle returns. Through meticulous planning and execution, the program achieved remarkable success, reducing buyback cases from an initial 10% to an impressive 3%. This initiative not only streamlined customer satisfaction but also showcased the team's commitment to innovative problem-solving within the pre-owned vehicle industry.
  • Strategic Sales and Operations Leadership: Demonstrated exceptional leadership and strategic acumen at Tata Motors Rewire during a six-month tenure. Implemented innovative sales strategies and operational efficiencies, resulting in a notable increase in revenue and operational effectiveness within a short timeframe. Led cross-functional teams with precision and dedication, fostering a culture of collaboration and excellence. These efforts significantly contributed to the company's growth trajectory and established a solid foundation for future success in the automotive aftermarket industry.
  • Direct Buying Pilot Project Leadership: Played a pivotal role as a key member of the Direct Buying pilot project team at Maruti Suzuki True Value, spearheading the initiative for three months. After demonstrating exceptional leadership and strategic insight, successfully orchestrated the project's implementation and execution, resulting in remarkable success and widespread acclaim. As a testament to its effectiveness, the project was subsequently launched nationwide, revolutionizing the pre-owned vehicle industry across India.
  • Market Expansion: Successfully expanded into new markets or segments, establishing strategic partnerships and dealership networks, leading to a 20% increase in market share and brand visibility within the Delhi-NCR region.

Interests

Future Mobility Solutions: Intrigued by cutting-edge advancements in automotive technology, such as electric vehicles, self-driving cars, and connected mobility platforms, and their potential to revolutionize transportation ecosystems worldwide

Lifelong Learning: Committed to continuous learning and development, eagerly exploring diverse topics ranging from sales psychology and negotiation tactics to emerging technologies and leadership principles, fueling personal and professional growth

Networking Aficionado: Thrive on building meaningful connections and fostering synergistic collaborations within the automotive ecosystem, cultivating relationships with industry trailblazers, thought leaders, and potential collaborators to exchange insights and foster innovation

Wellness Advocate: Prioritize holistic well-being by integrating regular physical activity, mindfulness practices, and outdoor adventures into daily routines, recognizing the profound impact of wellness on productivity, creativity, and overall fulfillment Enjoy running and playing cricket, basketball, and football in free time

Culinary Creativity: Passionate about culinary arts and experimental cooking, relishing the opportunity to showcase innovative culinary creations for friends and family on weekends, exploring new flavors and techniques to elevate dining experiences

Literary Exploration: Recently embarked on a journey of literary discovery, immersing in the world of books to broaden perspectives, stimulate imagination, and cultivate a deeper understanding of diverse cultures, histories, and ideas

Timeline

Sales and Operations Head

Tata Motors (REWIRE)
05.2023 - Current

Sales and Operations Manager

CARS24
09.2020 - 04.2023

Sales and Procurement Manager

Maruti Suzuki True Value
09.2018 - 09.2020

Business Development and Sales Executive

Droom.in
11.2015 - 07.2018

Business Development Executive

PES Electrical Pvt. Ltd.
09.2013 - 10.2015

Bachelor of Science - Computer Science

Maharshi Dayanand University Rohtak
05.2008 - 05.2012

High School Diploma - undefined

DAV Public School - Faridabad
07.1998 - 05.2008
ANKIT SARDHNASales and Operations Manager