Accomplished in elevating market share and spearheading strategic sales initiatives at IndianOil Corporation Limited, I excel in market analysis and fostering team collaboration. My tenure is marked by pioneering digital transformations in sales processes and executing high-impact marketing campaigns, significantly enhancing brand visibility and client relations.
Overview
19
19
years of professional experience
Work History
Senior Manager Lubricant Sales
IndianOil Corporation Limited
Mumbai
07.2021 - Current
Spearheaded retail sales of lubricants across India through diverse distribution channels.
Contributed to the successful design and implementation of marketing and sales strategies that enhanced market penetration within the lubricants sector.
Executed impactful product marketing campaigns.
Led the development and nationwide launch of new products.
Created the annual sales and marketing budget and formulated strategies aimed at boosting sales.
Digitized channel sales incentive claims to streamline processes.
Developed mobile applications tailored for various channel partners.
Implemented AI tools for sales data analysis, delivering actionable insights.
Managed key accounts for B2B sales, fostering strong relationships with clients.
Cultivated and maintained productive partnerships with key OEM accounts.
Monitoring financial transactions for key accounts.
Manager Retail Lubricants Sales
IndianOil Corporation Limited
Lucknow
12.2016 - 06.2021
Directed lubricant sales in the designated area through multiple distribution channels.
Managed channel partners to enhance sales and achieve mutual benefits.
Increased market share by driving sales through established OEM workshops and onboarding new workshops.
Developed and executed sales strategies while monitoring adherence to the allocated budget.
Supervised inventory management at various levels, ensuring regular reviews with channel partners.
Led and monitored below-the-line (BTL) activities to enhance brand promotion and visibility.
Implementation of RTM strategy is to ensure that products reach customers efficiently and effectively
Assistant Manager Operations
IndianOil Corporation Limited
Kolkata
09.2009 - 11.2016
Organized and planned operational activities to ensure efficiency and productivity.
Handling the Lubricant Manufacturing Process.
Monitored production processes and quality standards to ensure compliance with company policy.
Coordinated the daily operations of the organization, including staffing, scheduling, budgeting, and inventory control.
Maintained records of all operational activities for future reference purposes.
Distribution of Lubricants Products in the Eastern and Northern Parts of India, Bangladesh, and Nepal.
Monitored supplier performance metrics such as quality, cost, lead time, and delivery accuracy.
Coordinated with vendors to ensure timely availability of raw materials for production.
Analyzed supply chain data such as demand forecasts and inventory levels to identify areas of improvement.
Planned transportation routes for domestic and international shipments using routing software applications.
Liaised with carriers regarding shipment issues; resolving discrepancies between carriers' invoices and records.
Customer Care Executive
Arvato Services
Gurgaon
01.2006 - 12.2006
Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
Assisted customers with product selection based on individual needs.
Analyzed call data to determine areas of improvement in the customer care process.
Provided technical assistance related to product installation or operation when needed.
Maintained high satisfaction score by consistently resolving first-call issues.