Ankit Sharma
Delhi
Summary
Sr. Associate with 9 years of experience. Currently working with ValueOnshore Advisors for a secured contract. Managing tasks related to global vendor management in telecommunication domain around the globe. Also have experience in managing customer site inventory on company's internal tools. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Detail-oriented, bringing 9 years' experience in GVM & Contract management. Knowledgeable about project management and vendor management
Overview
3
3
years of professional experience
Work History
Sr. Associate
ValueOnshore Advisors
Gurgaon
11.2023 - Current
- Negotiating with the vendors and local suppliers over emails and calls to procure the services and hardware.
- Get the PO created for the approved quotes from internal teams to ensure smooth order transition.
- Validating the renewal quotes in order to identify that agreed margins/discounts has been met.
- Managing inventories of the partner suppliers. Raising quotes to procure hardware for internal suppliers.
- Identifying the customer SOW and ensuring that RFT is not impacted.
- Negotiated contracts with vendors, suppliers, and partners.
- Coordinated cross-functional teams in completing projects on time and within budget.
- Identified cost savings opportunities through process optimization.
Service Request Coordinator
British Telecom Gurugram
Gurugram
05.2021 - 11.2023
- Raising orders, creating PO/PR, getting quotes from different vendors and suppliers for telecom services and getting best bids commercially approved from the internal team
- Reaching out to the suppliers for hardware quotes and delivery
- Once the hardware and services quotes are finalized then reach out to customer along with the finalized order forms for both services and hardware
- Once customer approves need to configure the requirements in the form of final order on internal applications
- Supporting the orders through out the order journey until the services and hardware were delivered to the customer premises
- Facilitated communication between different departments in order to resolve issues quickly.
- Collaborated with vendors to arrange contracts for services or products needed by the organization.
- Planned and managed operations to achieve objectives within budgets.
- Attending implementation calls along with PM and TDA to ensure smooth on site implementation.
Associate
British Telecom Gurugram
Gurugram
- Joined as associate in quoting and ordering team
- Raising requests for quotation with vendors as per PRs received from customers
- Getting quotes approved from internal teams and from the customers
- Handling IMPs and HLEs raised by the customers
- Working on internal application to initiate orders on the system
- Handling escalation calls from the customers to provide prompt resolutions.
Product Engineer
HCL Tech. Bserv. Ltd.
Noida
- Joined as Customer Service representative in a billing profile
- Managing HLEs related to billing queries
- Raising sales order and quotations on Sale Force
- Managing order database on CSS
- Resolving order issues throughout the order journey to ensure smooth transition
- Handling sales enquiries and emails.
Education
BA English (Hons.) -
Vinayaka Missions Sikkim University
01.2010
Higher Secondary (Arts) -
Govt. Co. Ed. Sr. Sec. School
01.2008
High School -
Citizen Model School
Skills
- Order Management
- Contract Management
- Project Coordination
- Inventory Control
- Management Support
- Attention to Detail
- Order Fulfillment
Passions
- Listening to Music
- Watching Sports
- Reading Books (Spiritual, Fiction/Non-Fiction)
- Backpack Travelling
Languages
- Hindi, Native
- English, Advanced
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Sr. Associate
ValueOnshore Advisors
11.2023 - Current
Service Request Coordinator
British Telecom Gurugram
05.2021 - 11.2023
Associate
British Telecom Gurugram
Product Engineer
HCL Tech. Bserv. Ltd.
BA English (Hons.) -
Vinayaka Missions Sikkim University
Higher Secondary (Arts) -
Govt. Co. Ed. Sr. Sec. School
High School -
Citizen Model School
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