ANKIT SHARMA

Work History

Education Department

NOIDA, Uttar Pradesh

03.2024 - Current

Exercised leadership capabilities by successfully motivating and inspiring others.
Resolved problems, improved operations and provided exceptional service.
Skilled at working independently and collaboratively in a team environment.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Worked effectively in fast-paced environments.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Assisted with day-to-day operations, working efficiently and productively with all team members.

Team Leadership

MOHALI , PUNJAB

03.2022 - 08.2022

Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
Participated in ongoing training programs to refine sales skills further and stay current on best practices within the industry.
Worked closely with other departments such as operations, finance, or logistics when needed for successful order fulfillment or issue resolution processes from start to finish.
Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
Supported marketing initiatives by providing insights on customer preferences and feedback on promotional materials for targeted campaigns.
Developed strong customer relationships through proactive communication and attentive service.
Developed working relationships with partners to merge and exchange consumer information and marketing data.
Added consumer purchase dates and updated address changes for current accounts in corporate database.
Queried database for prospects within possible assignment territories.

Think & Learn Pvt. Ltd

MOHALI

04.2022 - 02.2024

Queried database for prospects within possible assignment territories.
Teamed with partners to close deals for sales development.
Delivered sales presentations and [Product or service] demonstrations to prospective new accounts using video conferencing technology.
Answered customers' questions regarding products, prices, and availability.
Managed friendly and professional customer interactions.
Monitored industry news and trends to stay up-to-date on competitive landscape.
Researched and identified possible new accounts for sales development.
Utilized data and analytics to identify target markets and understand customer needs.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Identified issues, analyzed information and provided solutions to problems.
Developed strong organizational and communication skills through coursework and volunteer activities.
Negotiated contracts skillfully, ensuring mutually beneficial terms for both the company and clients.

American Express Card C/o Tele Performance

NEW DELHI

10.2018 - 05.2020

Provided positive first impressions to welcome existing, new, and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Engaged with customers to build rapport and loyalty.
Answered customer questions about sizing, accessories, and merchandise care.
Recommended complementary purchases to customers, increasing revenue.
Listened to customer needs and desires to identify and recommend optimal products.

Krish Associates Sales, NO

Noida

06.2017 - 07.2018

5 SHARMA MARKET SECOTR 53
Solved customer challenges by offering relevant products and services.
Engaged with customers to build rapport and loyalty.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Managed returns, exchanges and refunds in accordance with store policy.