Ankit Sharma
Chandigarh
Summary
Senior Business analyst with comprehensive experience of 3+years in across B2B SaaS with a track record of developing and launching B2B solutions. Worked on diverse product charters including GenAI, Chatbot, Enterprise Search and Management Softwares. Combining strong technical background and business skills to drive data-driven growth. Effectively built, scaled & managed a $2M revenue product.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Business Analyst - SearchUnify
Grazitti Interactive
03.2023 - Current
- Focus: UX in chatbots & free trials, Conversational AI, Enterprise Search, and knowledge management
- Partnered with the Marketing and Customer Success teams for product demo, release & adoption campaigns
- Built an in-house prompt-engineered user story writing engine that created 50+ stories using LLMs and content-based filtering
- Reduced delivery cycle by 30% by streamlining Lead qualification and customer onboarding process
- Delivered 10+ monthly releases for 2 AI-powered products along with multiple A/B testing variants
- Integrated AI models that improve agent/tool efficiency by 15% through features like knowledge suggestion, conversational experience, timeline visualization, summarization and knowledge creation
- Conducted comprehensive data analysis to inform business decisions, using tools such MySQL, and Mixpanel.
Business Analyst - SearchUnify
Grazitti Interactive
06.2021 - 02.2023
- Focus: Competitive Analysis, Data Analytics and Research Tools/Software
- Built a custom visualization dashboard along with admin actionable insights that reduced manual reporting by 30%
- Managing product roadmap, releases, design audits, UX along client feedback
- Analyzed 2M+ customer payment data using MS Excel and Power BI to identify trends & suggested improvements by looking at the competitive landscape & global benchmarks
- Responsible for the detail page, running multiple experiments to improve conversion rate from 1% to 5% over the product lifecycle
- Created MVP within 6 months along with working on architecture and profiling machine learning algorithms and scoping the features along with Market research & analysis
- Translate stakeholder requirements into different tangible deliverables such as defining functional specifications, user cases, user stories and flow diagrams.
Education
Professional Certificate Program in Product Management -
IIM, Kozhikode
04.2024
B.Tech -
Maharishi Dayanand University
Rohtak, Haryana08.2019
Skills
- Product Vision & Launch
- Product Roadmap Development
- UI/UX Strategy B2B
- Agile Methodology
- Prioritisation Frameworks (RICE)
- Market Research/Analysis
- Competitor Analysis & Analytics
- GTM Strategies & Plan
- Stakeholder Management
- Cross Collaboration
- Product Teardowns
- Data Analysis
Certification
- Design for Product Managers - Product Folks
- Product Manager GTM and ICP Guide - Product Hunt
- GenAI for Product Managers - Pendo.ai
Accomplishments
- Team Player Award - April 2024
- Star Performer of the Month
Relevant Projects
- Release Notes and Feature Documentation through Jira Tickets -
Implemented an automated system that extracts relevant information from Jira tickets to generate comprehensive release notes and detailed feature documentation.
- Conversational AI Chatbot powered with LLM integrations -
Converted Q/A bot to a conversational AI experience.
Introduced various prompt persona to tailor customer needs.
Timeline
Senior Business Analyst - SearchUnify
Grazitti Interactive
03.2023 - Current
Business Analyst - SearchUnify
Grazitti Interactive
06.2021 - 02.2023
Professional Certificate Program in Product Management -
IIM, Kozhikode
B.Tech -
Maharishi Dayanand University
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