An enthusiastic and performance-driven professional with nearly 14 years of experience in organizational leadership. Well-educated in lead generation and relationship development with key clients and stakeholders. Recognized for guiding teams to success through coaching, sales technique training and revenue target achievement. Forward-thinking professional enhancing sales and client-relationship management. Talented at strategically pursuing new business opportunities and capitalizing on emerging market trends. Exceptional business acumen and history achieving remarkable channel growth with results-oriented approaches.
Overview
13
13
years of professional experience
Work History
Business Development Manager
Maybright Ventures Pvt. Ltd.
- Current
I spearhead efforts to drive the adoption of our job portal services across the IT-enabled Services (ITeS) sector and various other industries
My role involves strategizing and executing business development plans, managing client relationships, and achieving revenue targets through a consultative sales approach and effective market penetration strategies
Developed and implemented comprehensive sales strategies to capture market share in the ITeS sector and other target industries
Conducted market research to identify emerging trends, competitive landscape, and opportunities for business growth
Identified and pursued high-potential clients, including large corporations and mid-sized businesses, to promote job portal services
Conducted detailed needs assessments and provided customized solutions to meet client recruitment and talent acquisition requirements
Delivered compelling presentations and product demonstrations, showcasing the value and benefits of our job portal solutions
Negotiated and closed deals with clients, managing all aspects of the sales cycle from initial contact to contract finalization
Monitored industry trends, competitor activities, and market dynamics to stay ahead of the competition and identify new business opportunities
Coordinated with the product development team to provide client feedback and advocate for enhancements based on market needs
Worked closely with the customer support team to ensure seamless onboarding and integration of new clients
Maintained accurate and up-to-date records of sales activities, client interactions, and transactions in the CRM system
Generated and analyzed reports on sales performance, pipeline status, and market feedback, presenting insights to senior management
Enhanced client satisfaction and loyalty, leading to an increase in repeat business and referrals.
Consultant BDM
Scaleupp
01.2023 - 09.2023
Managed key business accounts of IT and Non IT clients across industries to drive revenue growth for staffing
Driving digital marketing campaigns for generating SQL leads to increase the clients portfolio
Responsible for new client acquisition across industries and developing everlasting business relationships for business growth
Providing key staffing solutions to the clients basis their key requirements
Meeting CXO's across industries week on week for business improvisations
Lead generation for driving new business through various channels
Ensuring deliveries as per the contract and closely monitored recruitment and payroll teams for on-time deliveries at clients base
Detailed understanding about industry commercials and agreement closures by posing strong negotiation skills
Pose in-depth experience in handling contractual staffing, recruitment, payroll management, compliance regulations, and corporate training.
Business Development Manager
Teamlease Services Ltd
04.2022 - 12.2022
An astute business professional focused on driving business for Technology, Media & Entertainment, Telecom vertical targeting Fortune 500 organizations
Providing reliable and cost-effective wide range of solutions to corporate and associating for lifetime strategic partner relationships
Designing short, medium, and long-term business development strategy
Arrange business meetings with key decision-makers of the prospective companies
Lead generation through social media platforms mapping CXO’s across functions across industries
Revenue optimization by major acquisitions with giant players of 500cr
+ Deep experience of closing commercials, proposals, and signing draft agreements with the clients ensuring maximum conversions
Responsible for managing end-to-end functions for service deliveries to clients as per SLA
Liaison with internal teams (Legal, Ops, Marketing, Compliance, etc.) for smooth running of internal processes
Mapping market competition ensures to convert focused accounts into a must-win category
Work closely with the Marketing team for feedback and analysis mechanisms
Identifying prospective clients & create the go-to-market plan for the identified territory & industry vertical
Generating business from new accounts and has the capability to drive and lead customer relationships into multimillion-dollar engagements
Ensuring high customer satisfaction by working closely with the project teams and achieving committed service quality
Work with cross-functional teams for new business opportunities.
Sales Manager
WhitehatJr
08.2020 - 04.2022
Responsible for designing and implementing a strategic sales plan that expands the company's customer base and ensures its strong presence to drive business at 10x
Achieving growth and hitting sales targets by successfully managing a sales team and planning marketing strategies for lead generation on social media platforms
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue reports, and realistic forecasts to the management and strategize sales plan accordingly
Possess strong technical skills and have great experience in working on tools like Slack/ Salesforce.com / One login / Darwin box MS office/ Outlook etc
Responsible for achieving 2.4crore annual target handling approx
1500 client profiles
Effective lead management experience as handling 2k profiles at a time
Responsible for driving referral business along with renewals
Responsible for liaison between inter and intra departments for smooth business operations
Dealt with multiple products knowledge ( Coding / Math / Music )
Appreciated multiple times in Town hall and RnR as Highest revenue contributor.
Sales Ambassador
Samsung Electronics India Pvt. Ltd.
06.2016 - 06.2020
Dealing in consumer durables like Smartphone’s, tablets, wearables, accessories, A/V products ( like 5.1 HTS, 1.1 HTS, portable independent music systems, Headphones, earphones, home wide solution etc.) generating revenue; training subordinates on soft skills, products and managing a team of 10 executives
Spearheading Operations activities including MIS reporting, cash management, inventory management and administering the overall maintenance activities
Providing technical demonstrations to the client and achieving MOM & YTD sales targets to ensure growth on YOY basis and optimizing productivity to enhance the brand image by ensuring 100% executions of rolled out plans
Conducting internal audits and sales forecasting while developing strategies to achieve business goals and delivering wow experience to the customers by providing suitable solutions
Developing strong market knowledge of existing and potential clients and ensuring business growth opportunities aligned to company’s strategic plans by providing in-depth analysis of markets, industry trends, competitors, and clients to improve strategic planning and decision-making
Instituting sales forecast and marketing goals to achieve aggressive company growth goals; supporting cross-functional team to ensure they were equipped and trained and that they understood their personal goals to accomplish the company goals
Suggesting products based on individual requirements and assisting in the display of products in the store while maintaining knowledge of current sales & promotions, policies regarding payment and exchanges, and security practices
Arranging for delivery, insurance, financing, or service contracts for merchandise thus ensuring retention of the walk-in clients and encouraging the purchase of higher value products for up-selling by bringing out its benefits and advantages to the customers
Leading business planning and performance management of channel partners, including development and execution of joint sales plans, local area marketing, staff coaching, recruitment, and hosting constructive meetings
Formulated and implemented a highly collaborative comprehensive strategy for business efficiency
Recognized for exceeding targets by INR 9 Crores.
Asst. Store Manager
Bose Corporation India Pvt. Ltd.
07.2014 - 03.2016
Dealt with the world's best A/V technologies, managed to provide commercial and non-commercial audio solutions to the clients
Imparted product knowledge of vivid segments of solutions like 5.1 hts, 1.1and 2.1hts, amplifiers, headphones and earphones, independent music systems, Bluetooth portable speakers, A/v receiver, etc
Managed a team of 4 being part of the product launch cadre and achieved business of INR 6 crores on YOY basis; managed P&L and internal audits on every EOM, for ensuring optimization of profit margins by controlling variable costs and elevating sales
Worked with different verticals to upscale business
Implemented sales forecasting technique and managed inventories by keeping SOP up to date; generated LR leads for corporate sales and presented business plans at QBR
Having excellent experience in working vivid POS software like: ERP, SAP, etc
Responsible for training and development of subordinates and preparing them for the next ladder step
Managed and executed vital business strategies to raise the customer's pool, expand store traffic and optimize revenue
Held responsible for achieving KRAs and KPIs at store level
Responsible for doing competitors' analysis and strategizing appropriately
Responsible for providing appropriate solutions to customers by rendering Wow experience and retaining clients for repeat business
Responsible for client site visits for providing complete wide solutions with Bose engineers.
Restaurant Manager
McDonald’s
06.2011 - 03.2014
Spearheaded world’s leading QSR restaurant operations with a team of 40 members, including junior assistant manager while executing smooth running of operations
Managed different verticals operation dines in/deliveries/drive-thru in one restaurant
Responsible for managing inventories ensuring cost optimization by forecasting sales, controlling aging of stock, etc
Planned business maintenance, security & training activities too
Responsible for people management scaling employee productivity through GANT chart reports by doing business analysis
Successfully completed different management programs offered by organization BSM & ASM
Responsible for follow-ups on each shift manager and system manager on a weekly basis ensuring execution of strategies and tactics to achieve a plan of action
Administering P&L on mid months & on end of months for ensuring higher profit margins delivery
Conducted internal store audits and ensured the smooth flow of cash management hired prospective candidates and imparted productive training (Soft skills/operational/Customer Service) and made sure that all quality parameters were met
Ensure to follow companies core values to increase the brand image
Responsible for competitor’s analysis and ensuring to spearhead in business by sustaining KRAs and KPIs
Planned and implemented local store marketing activities to increase the guest traffic thus revenue maximization
Hold knowledge of working on multiple POS software like OSMS, Opera, etc
Responsible for customer relationships and delivering them a delighted service time and again
Dealt and maintained relations with vendors for outsource activities
Responsible for analyzing MIS reports and sharing it with senior management for business improvement on a daily, weekly, and monthly basis
Responsible for conducting internal meets (weekly/monthly) for effective and efficient flow of restaurant operations.
Education
PGDM - Hospitality Operations Management
Ashok Inlead School of Hospitality
Hope Hall Gurugram
01.2011
B.Sc. - Hospitality & Hotel Administration
IHM
Hajipur
01.2010
12th Grade -
Hope Hall Foundation School
New Delhi
01.2007
10th Grade -
Foundation School
New Delhi
01.2005
Skills
Business ownership
Business acumen
Creativeness & Adaptive attitude
Time management skills
Soft skills expertise
Organizational & Delegation skills
Forward planning & strategic thinking
Problem solving & decision-making
Commercial awareness
MS Office/ CRM (Salesforcecom, Slack, ERP, SAP etc)