ANKIT SINGHAL
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Manager (Operation)
Winspark Innovations Learning Pvt Ltd
Gurgaon, India
05.2022 - Current
- P&L Management & initiatives which can improve the bottom line
- Simulation and Reconciliation of raw data
- Lead a dynamic Student Engagement Team, focusing on enhancing student participation and activity on the educational platform.
- Organized a series of live contests and educational camps, successfully increasing student engagement and interaction.
- Elevated student learning hours and introduced a variety of methods for holistic educational development.
- Managed comprehensive marketing campaigns utilizing Business WhatsApp API, bulk emailing, and effective use of banners and announcements.
- Designed and oversaw an automated dashboard for investor meetings, ensuring efficient data management and effective communication.
- Develop and implement student engagement strategies based on data analysis and insights. Utilize analytics to understand student behavior and tailor engagement efforts.
- Generate/maintain regular and comprehensive MIS for the Department in a timely manner
- Proficient in SQL and Metabase.
- Stay updated with the latest trends in both data analytics and EdTech. Innovate and adapt strategies to enhance student learning experiences and data-driven decision-making.
- Identify scope of improvement at all analysis touch point
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness
- Responsible for Daily /Weekly/ Monthly target for both quality and quantity
- Exporting and importing data from multiple platforms for analysis.
Assistant Manager (Category Management)
Rehlat Online Service Pvt Ltd
05.2021 - 08.2021
- Handling internal team and vendors
- Generate/maintain regular and comprehensive MIS for the Department in a timely manner
- P&L Management & initiatives which can improve the bottom line
- Simulation and Reconciliation of raw data
- Preparing and validation of monthly KPI data
- Ensure end-to-end coordination for dashboard
- Supporting the development of the Hotel category through Category analysis, insight and reporting by maintaining the category reporting toolkit and setting up other best practice reports
- Supporting Category Plans, and New Product Launch
- Supporting devise long-term development strategies for product categories
- Identify scope of improvement at all analysis touch point
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness
- Responsible for Daily /Weekly/ Monthly target for both quality and quantity
- Exporting and importing data from multiple platforms for analysis.
Listing (OTA International)
Oravel Stays Limited
04.2019 - 05.2021
- Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
- Monitor and analyse information and data systems and evaluate their performance to discover ways of enhancing them
- Identify scope of improvement at all analysis touch point
- To ensure effective & timely releasing dashboard
- Using Macro and other automation techniques to automate daily reports
- Using data visualization techniques to create reports and conducting deep-dive analytics
- Use analysed data to create reports identifying process improvement opportunities
- Managing the performance and listings of OYO on the OTA platforms in the international market
- Simulation and Reconciliation of raw data
- Proactive in acquiring & handling data
- Handling over 300 accounts across USA and UK
- Preparing and validation of monthly KPI data
- Responsible for end-to-end onboarding of hotel partners on the indirect distribution platforms to boost online sales
- Liaising with internal and external stakeholders to understand the requirements and streamline the delivery basis the requirements
- Responsible for getting online product ready for nationwide launch within specific TAT
- Integration and Managing properties in PMS (Property Management System)
- Publish every hour and Day end reports/ MIS to Collection team members on collections / visits / performance update with different parameters
- Coordinate with team for different queries related to reports and keep the entire sales team update on same
- Attend regular meetings / con-call with teams
- Regularly checking the progress of PMS status / catalogue creation file once the above is pushed
- Exporting and importing from multiple platforms.
Key Account Executive (Business Operations)
Power2sme Pvt Ltd
07.2018 - 03.2019
- Corporate account management
- Revenue generation & enhancement
- Shall create / improve data generation in the department
- Data extraction from all business software/applications
- Ensure end-to-end coordination for dashboard
- To ensure effective & timely releasing dashboard
- Identify scope of improvement at all analysis touch point
- Effective participation in overall initiative set-up
- MIS reporting to management on daily basis
- Acquiring new customer & managing existing base
- Handling day to day operational activity with corporate & manufacturer
- Upselling and cross-selling various other products
- Selling new products and managing after sales activities
- Prepared monthly performance reports and maintaining an update tracker of process
- Implement and analysis data to create daily, weekly, monthly, and quarterly reports
- Creating MIS/ Dashboard report and presenting it to the concern Department and Internal Stakeholder.
Associate Consultant (Corporate Insurance)
Policybazaar.com
04.2017 - 06.2018
- Handled Client servicing and escalations towards Policy Issuance, Endorsement & Renewals
- Involved in analyzing critical risks prior to generating quotations for customers and sales team
- Handled price negotiations with various insurers to ensure best price delivery to customers
- Responsible for analyzing month on month revenue charts and suggesting areas for improvements
- Timely and accurate MIS generation
- Co-ordinated with Insurers and Customers for KYC and other compliances towards policies
- Actively involved in interactions with senior management of Corporate Clients for pitching new Business
- Proactive in acquiring & handling data
- Creating daily reports and updating the tracker sheets
- Preparing and validation of monthly KPI data
- Develop timely reports preparation of weekly/monthly/quarterly/yearly reviews reports
- Creation of dashboards
- Data extraction from all business software/applications
- MIS and Statistical data as per Management
- Simulation and Reconciliation of raw data
- Effective participation in overall initiative set-up
- Proficiency in advanced excel and its functions such as VLOOKUP, hlookup, pivot, Sumifs, Sumproducts, Slicer, and other excel formulas and functions.
Education
MBA - Marketing & Human resources
AKGIM Ghaziabad
Ghaziabad, U.P01.2016
BCA -
IFTM University
Moradabad, U.P01.2014
Senior Secondary -
Gandhi Nagar public school
Moradabad, U.P01.2011
Secondary -
Kailash Chandra Memorial(KCM) School
Moradabad, U.P01.2009
Skills
- MySQL
- Team Management
- Dashboard Creation & Maintenance
- Ad-hoc analysis
- Advanced Microsoft Excel Skills
- MIS Reports
- Vendor Management
- Category Management
- Visualization tools like Tableau/Power BI - Beginner/Basic
- SQL - Intermediate
- Accountability & Taking Ownership
- Accuracy and attention to detail
- New Client Acquisition
- Process Optimization
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Assistant Manager (Operation)
Winspark Innovations Learning Pvt Ltd
05.2022 - Current
Assistant Manager (Category Management)
Rehlat Online Service Pvt Ltd
05.2021 - 08.2021
Listing (OTA International)
Oravel Stays Limited
04.2019 - 05.2021
Key Account Executive (Business Operations)
Power2sme Pvt Ltd
07.2018 - 03.2019
Associate Consultant (Corporate Insurance)
Policybazaar.com
04.2017 - 06.2018
MBA - Marketing & Human resources
AKGIM Ghaziabad
BCA -
IFTM University
Senior Secondary -
Gandhi Nagar public school
Secondary -
Kailash Chandra Memorial(KCM) School