To learn and develop a high level of professional experience in a dynamic and growth-oriented environment that provides opportunities to utilize my skills effectively while contributing to organizational success and career advancement.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Yoga Teacher & Wellness Centre Founder
Self-Employed
05.2023 - Current
Conducting yoga, pranayama, and basic meditation sessions
Guiding students toward physical balance and mental well-being
Creating a calm, disciplined, and mindful learning environment
Skills: Yoga teaching, meditation guidance, breath awareness, group facilitation
Customer Support Executive
iENERGIZER IT SERVICES PRIVATE LIMITED
07.2022 - 05.2023
Handled inbound customer calls and addressed queries related to services and processes
Provided accurate and timely information to ensure customer satisfaction
Maintained and updated customer details in CRM systems
Followed standard operating procedures and quality guidelines
Coordinated with internal teams for escalation and resolution of customer issues
Maintained professional and empathetic communication with customers
Skills Acquired:
Customer communication and problem-solving skills
CRM handling and documentation
Time management and multitasking
Stress handling and customer satisfaction management
Tele Sales Executive
iLeads Auxiliary Services Pvt Ltd
04.2022 - 07.2022
Pitched IndiaMART subscription plans to business clients
Converted leads into paid customers through effective communication
Maintained follow-up with clients to achieve sales targets
Explained product benefits to help businesses grow online
Skills Acquired:
Sales communication and persuasion skills
Client handling and negotiation
Target-oriented working approach
Sales Engineer
Bedi Motors
10.2021 - 04.2022
Conducted industrial surveys and customer visits
Prepared quotations and offer letters and followed up with customers
Negotiated prices and closed sales
Maintained records using Excel and Atlas Copco web portal
Skills Acquired:
Technical understanding of products and services
Negotiation and customer relationship management
Communication and problem-solving skills
Quality Engineer
Amber Enterprises Pvt Ltd
08.2017 - 09.2018
Conducted daily process audits
Performed sampling and general inspection of machines