Results-oriented Sales Manager with almost 2 years of experience in expanding market reach and surpassing sales goals. Strong skills in relationship building and brand enhancement, alongside effective policy execution at operational levels. Focused on ongoing skill development and business acumen.
• Leading a team of 6 members to achieve revenue targets and ensure client satisfaction and maintain business growth average 7%.
• Achieved sales growth 10% month-on-month and brand development through increased sales and strategic market expansion.
• Built strong client relationships, managing key accounts effectively.
• Created KPI dashboards and reports to support informed strategic decision-making.
• Attended industry events and conventions to expain sales opportunities.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Acted as primary client liaison, ensuring satisfaction through proactive communication and reducing issue resolution time by 22%.
• Developed strategic account plans and increased ads revenue from 62% to 104% month-on-month, while fostering partner growth.
• Conducted data-driven performance analysis and facilitated regular business reviews for maintaining Orders, Ads Penetration, P&L growth, Deals Management.
• Onboarded at least 15 new business partners per month to enhance long-term engagement and collaboration.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Attended industry events and conventions to expain sales opportunities.
• Oversaw daily sales operations for 45-member team, ensured policy compliance and 100% achievement of daily sales targets.
• Conducted monthly performance reviews and daily gate meetings using key KPI’s to maintain increased gross additions by 6% month-on-month.
• Visited 20 retailers daily to enforce market presence and adherence to policies, which increased retailer outlet sales 102% of target.
• Introduced and enforced Razor Pay payments by retailers and achieved 80% of total revenue through online payment, improving collection efficiency.
• Collaborated with zonal leadership to align business strategies and increase profitability.
• Used company reports to analyze sales, gross profit and inventory activities.
Customer satisfaction research on TATA NEXON EV analyzed consumer data to identify improvement areas and attract new customers, Python (NumPy, Pandas, Matplotlib), SQL, Excel, Power BI, led the project and conducted ongoing research, defined unique selling propositions (USPs) based on data analysis
Traveling and exploring places, learning new skills and technologies, listening to music