MS Exel
Ankit Sinha
Supply Chain - Operations
Bokaro ,JH
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of Digital Lending operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
3
3
Languages
18
18
years of post-secondary education
3
3
years of professional experience
Work History
Manager - Lending Ops East Zone
Think & Learn Pvt Ltd
KOLKATA, West Bengal
02.2021 - Current
- Strategizing and executing multiple lender partners in East Zone as Lending Partners.
- Maximizing Paperless NACH registrations and over all ECS bucket to reduce the load on Manual Collections.
- Handling an average of 1800 to 2000 loan accounts per month.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Executed regular process updates to reduce discrepancies and enhance scheduling across Sales and Operations calendars and programs.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Cross-trained existing employees to maximize team agility and performance.
Operations Associate - Supply Chain
Think & Learn Pvt Ltd
KOLKATA, West Bengal
12.2018 - 02.2021
- Ensuring high value proposition by executing new processes & strategic planning to improve an existing process
- Effective handling of offline payments like cash & cheques of clients submitted by the sales team with high end caution & care to ensure every penny of the client will reach the company accounts within the specified deadlines.
- Accurate approvals of POIs, POAs, banking documents for loan processes and documentation handling of clients submitted by the sales team with high end accuracy, caution & confidentiality. Shipping of documents to head office as per the after completing the proper cross checks as per the updated compliance parameters and keeping track of all the documents shipped with respect to the Unique IDs associated with it.
- Tracking all approvals, loan creations, disbursals, NACH mandate registrations and associated data points in the funnel.
- Coordination with different departments for resolving all the payment related queries, technical banking issues of on ground sales team through various modes of communication ( E-Mail , Whatsapp etc.) it has been raised in minimal TAT.
- Training sales team so they have an in-depth understanding of the financial processes which will help them in on spot closing of sale with potential clients.
- Planning and presenting weekly reports on applications processed & targets achieved.
- Auditing to trace any unlawful practice which could compromise the Financial Compliance of the company.
- Keeping track of the NACH Mandates registration and recollection of failed mandates from customers.
- Coordination with different departments for resolving all the payment related queries, technical banking issues of on ground sales team through various modes of communication ( E-Mail , Whats app etc.) it has been raised in minimal TAT. Developing Solid trust & relationship with all the stakeholders of the vertical so that the challenges incurred will be conveyed as a feedback to the management instantly
Business Development Associate
Think & Learn Pvt Ltd
Bhubaneshwar, Orissa
07.2018 - 12.2018
- Developed business pipeline using cold and warm techniques.
- Sought out and engaged with customers to drive sales and service using suggestive selling.
- Closed 36 clients worth 20 Lacs in 6 months of sales experience.
Education
Bachelor of Technology - Electronics And Electrical Engineering
Kalinga Institute of Industrial Technology
Bhubaneshwar 07.2014 - 06.2018
High School Diploma -
Delhi Public School, Bokaro
Bokaro Steel City 04.2000 - 06.2014
Skills
Managerial finance
Accomplishments
- Supervised team of 14 staff members.
- Collaborated with team of 14 in the development of Execution and Deployment of IIFL, ICICI Bank and Other Partners as lender in East Zone.
Software
MS Word
Google Sheets, Docs, Forms
Lead Squared
SQL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Manager - Lending Ops East Zone
Think & Learn Pvt Ltd
02.2021 - Current
Operations Associate - Supply Chain
Think & Learn Pvt Ltd
12.2018 - 02.2021
Business Development Associate
Think & Learn Pvt Ltd
07.2018 - 12.2018
Bachelor of Technology - Electronics And Electrical Engineering
Kalinga Institute of Industrial Technology
07.2014 - 06.2018
High School Diploma -
Delhi Public School, Bokaro
04.2000 - 06.2014
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