Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

ANKIT THAKUR

Delhi

Summary

Goal-driven Trainer with a track record of developing and implementing impactful training programs for students and leadership. Achieved a 20% increase in sales performance through targeted training initiatives. Skilled in assessing training needs and creating engaging materials, focusing on employee engagement and salon operations. Experienced in managing both site-based and online training programs, fostering team success in dynamic environments.

Overview

14
14
years of professional experience

Work History

Center Head

Tweak Salon
SAKET, VASANT KUNJ, KHAN MARKET
02.2023 - Current
  • Oversee daily salon operations.
  • Hire and train beauticians, hairstylists, as needed.
  • Organize employees' shifts, considering peak times, and seasonality.
  • Order beauty products, like creams, essential oils, and replenish stock.
  • Arrange for regular maintenance services for all equipment, and apply hygiene practices across all beauty stations.
  • Ensure all beauty treatments meet high quality standards, and maintain staff records, including salaries and working schedules.
  • Managed staff schedules, ensuring adequate coverage for peak hours.
  • Mentored new staff members on customer service policies, procedures, and regulations.

Spa & Salon Director | Brand and Marketing Manager | Go-smile technician | Barber | Traine

STEINER LONDON
02.2017 - 03.2022
  • Assisted in troubleshooting product-related queries, and provided solutions to improve customer satisfaction.
  • Conducted in-depth product and sales training sessions for new hires, enhancing team knowledge and performance.
  • Conducted hands-on sessions demonstrating proper product application techniques to ensure consistent, high-quality client service.
  • Collaborated with management to identify skill gaps and implemented targeted training solutions, leading to a 20% increase in sales performance. Conducted hands-on sessions demonstrating proper product application techniques to ensure consistent, high-quality client service.
  • Conducted hands-on sessions demonstrating proper product application techniques to ensure consistent, high-quality client service.
  • Delivered comprehensive training on new product lines, including features, benefits, and ingredient education, to enhance staff expertise. Managed daily salon operations and staff scheduling for a luxury consumers.
  • New product development, with brand, product, and category direction.
  • Managed a marketing budget of $40,000.
  • Cut, trim, and shape hair or hairpieces based on customers' instructions, hair type, and facial features, using clippers, scissors, trimmers, and razors.
  • Analyze patrons' hair and other physical features to determine and recommend beauty treatments, or suggest hairstyles.
  • Update and maintain customer information records, such as beauty services provided.
  • Demonstrate and sell hair care products and cosmetics.

Assistant Spa manager

Novotel Goa Resort And Spa
Candolim
07.2015 - 11.2016
  • Generating financial statements.
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Plan or direct spa services and programs.
  • Establish spa budgets and financial goals.
  • Train staff in the use or sale of products, programs, or activities.
  • Check spa equipment to ensure proper functioning.
  • Develop staff service or retail goals and guide staff in goal achievement.
  • Assisted in performing hair care treatments.

Senior Stylist

HEADMASTERS SALON PVT LTD
Chandigarh
10.2014 - 07.2015
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.
  • Shave, trim and shape beards and mustaches.
  • Massage and treat scalp for hygienic and remedial purposes.
  • Apply setting spray, straightening or waving solutions to hair and use curlers.

Hairstylist

Radisson Blu Plaza Delhi Airport
New Delhi
08.2013 - 09.2014
  • Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Cut and trim hair according to clients' instructions and/or current hairstyles, using clippers, combs, hand-held blow dryers, and scissors.
  • Question patrons regarding desired services and haircut styles.

Junior Stylist

Bharti Taneja's ALPS Academy
New Delhi
03.2012 - 06.2013
  • Ability to strike up a conversation with strangers.
  • Having a professional appearance and attitude at all times.
  • Excellent communication skills.
  • Reacting well under pressure.
  • Greeted clients as they arrived and took preliminary information.
  • Recorded clients' personal and contact information.

Education

Master of Advanced Study - Color-Techniques And Treatments With - KERASTASE, PHYTO, ELEMIS, GO-SMILE

Steiner
London, UK
01.2017

Certified Hair Stylist & Colourist -

Bharti Taneja’s Alps Academy of Hair & Make-up
Delhi
02.2013

Associate of Arts -

Delhi University
New Delhi, DL
01.2013

Skills

  • Staff management
  • Quality control
  • Salon operations
  • Customer service
  • Training development
  • Sales performance
  • Inventory management
  • Financial planning
  • Communication skills
  • Marketing strategy
  • Problem solving
  • Employee engagement
  • Staff development
  • Educational growth

Hobbies and Interests

  • Reading
  • Sports
  • Networking
  • Writing
  • Attending workshops

Timeline

Center Head

Tweak Salon
02.2023 - Current

Spa & Salon Director | Brand and Marketing Manager | Go-smile technician | Barber | Traine

STEINER LONDON
02.2017 - 03.2022

Assistant Spa manager

Novotel Goa Resort And Spa
07.2015 - 11.2016

Senior Stylist

HEADMASTERS SALON PVT LTD
10.2014 - 07.2015

Hairstylist

Radisson Blu Plaza Delhi Airport
08.2013 - 09.2014

Junior Stylist

Bharti Taneja's ALPS Academy
03.2012 - 06.2013

Master of Advanced Study - Color-Techniques And Treatments With - KERASTASE, PHYTO, ELEMIS, GO-SMILE

Steiner

Certified Hair Stylist & Colourist -

Bharti Taneja’s Alps Academy of Hair & Make-up

Associate of Arts -

Delhi University

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