ANKIT UPADHYAY
Team Lead
Bengaluru
Summary
Strategic and results-oriented Operations Team Lead with proven expertise in overseeing large-scale logistics operations at DB Schenker. Managing operations across Bangalore and Hyderabad with responsibility for team leadership, vendor management, fleet operations, and cost control. Adept at driving operational excellence, improving productivity, and aligning operations with business objectives.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Team Lead
DB Schenker
11.2025 - Current
- Lead and manage a team of 28 staffs, ensuring smooth day-to-day operations, and high performance.
- Oversee end-to-end logistics operations, including inbound and outbound processes, ensuring timely and efficient delivery.
- Manage multiple projects simultaneously, driving operational excellence, and achieving performance targets consistently.
- Coordinate with cross-functional teams to streamline workflows and improve overall productivity.
- Handle vendor management, including onboarding, performance monitoring, and relationship management.
- Supervise fleet operations, ensuring optimal utilization, cost efficiency, and compliance with company standards.
- Manage vendor billing, cost control, and sales coordination to maintain profitability and budget adherence.
- Analyze operational metrics, and implement process improvements to enhance service quality and efficiency.
- Ensure adherence to safety, compliance, and company policies across all operations.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
CCCO Leader
Allcargo Gati
09.2024 - 11.2025
- Leading a team of 22 operational staff, enhancing performance by through targeted guidance and support.
- Mitigated customer escalations, achieving a 95% resolution rate within 24 hours.
- Ensure compliance with safety norms and operational SOPs.
- Manage daily inbound and outbound cargo movement.
- Managed stock control, forecasting, and replenishment processes, reducing stock discrepancies and improving order fulfillment accuracy.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Global Operations Artificial Intelligence
Amazon ( Contract )
11.2023 - 02.2024
- Coordinate deployment of machine learning models into production.
- Create and maintain dashboards and alert systems to track operational performance.
- Identify inefficiencies in existing operational processes and propose AI/ML-based automation.
Education
MBA - Operations & Production Management
Amity University
Noida, India 04.2001 -
Bachelor of Commerce - Major in Accounting And Finance
Seshadripuram College
Bengaluru, India 04.2001 -
Skills
Safety Compliance
Problem Solving
Fleet Management
Operational Efficiency
Staff Training and Development
Team collaboration
Multitasking
Decision-making
Leadership
Shift scheduling
Teamwork and collaboration
Certification
Advanced Excel
Timeline
Team Lead
DB Schenker
11.2025 - Current
CCCO Leader
Allcargo Gati
09.2024 - 11.2025
Global Operations Artificial Intelligence
Amazon ( Contract )
11.2023 - 02.2024
MBA - Operations & Production Management
Amity University
04.2001 -
Bachelor of Commerce - Major in Accounting And Finance
Seshadripuram College
04.2001 -
Achievements
- Aero India 2023 Best Volunteer
- Best Outgoing NSS Volunteer 2023
- Youth Red Cross Blood Donor
- U16 Division 3 Cricket Player ( Karnataka )
- 4 Times State Level Taekwondo Winner