Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Projects
Timeline
CustomerServiceRepresentative
Ankita Hulawale

Ankita Hulawale

Mumbai,Maharashtra

Summary

Highly motivated and detail-oriented Fresher Data Analyst with a strong foundation in data analysis, visualization, and reporting. Skilled in developing and implementing data collection systems, identifying business needs, and creating predictive models that improve forecasting accuracy. Proven ability to collaborate with cross-functional teams and deliver data-driven insights that drive revenue growth and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technical Support Officer

Relyon Softech Ltd.
10.2022 - Current
  • Installing and configuring Payroll Software
  • Process weekly, monthly & quarterly payroll
  • Working knowledge of Matrix time and Attendance system
  • Map Time and Attendance Data through payroll software using attendance integration module
  • Assist Employee management & HR with payroll Inquiries
  • Developing Report, Maintaining report Manager portal using SQL Server Management Studio (SSMS)
  • Work with payroll provider to address any pay related issue that have been identified that could include time entry, benefit, pay or deduction
  • Work with various partners to resolve grievance or pay discrepancies, such as HR, Legal Accounting, benefit or Government Agencies
  • Execute defined control in the process, such as receiving confirmation of data transmitted, balancing the payroll and approving the payroll.

Application Support Engineer

K. S. Technogroups Private Limited
02.2022 - 09.2022
  • We worked on many types of Attendance software and Biometric machines
  • Installing and configuring Software and Biometric machines
  • Deploy new patches on UAT and production server at IIS server
  • Working Knowledge of network, hardware, and application virtualization
  • Developing Report, Maintaining report Manager portal using SQL Server Management Studio (SSMS)
  • Ad-hoc training to customers who use the company’s product, replying to inbound queries
  • Developed MS-access application using access for the front-end and SQL for Back-end
  • Support the users in different database-related issues.

Technical Support Engineer

Softtact Technologies
06.2021 - 02.2022
  • We worked on pCare Software, Installing and configuring Software
  • Provide Thorough Support and problem resolution for customers
  • Speaking to customers to quickly get to the root of their problem
  • Resolved customer complaints and concerns with strong verbal and negotiation.

Education

PURSUYING BACHELORS IN ENGINEERING - Computer Engineering

Vidya Niketan College of Engineering
01.2024

DIPLOMA IN ENGINEERING - Computer Science

Vidyalankar Polytechnic
01.2019

10+2 (12th) (HSC-Science) -

Maharshi Dayanand College of Arts, Science and Commerce
01.2014

10th (SSC) -

M.C.M Girls High School
01.2012

Skills

  • SQL
  • DATA INTEGRATION
  • PYTHON
  • JAVA

Certification

  • Certified Professional in Oracle SQL & PL SQL
  • Certified MS-CIT - Maharashtra State Board of Technical Education, Mumbai (MS Office).
  • Certified Front End Web Development basic

Accomplishments

  • IOT Based Greenhouse Monitoring System - Won 1st Prize in State Level Project Competition in Mumbai

Personal Information

Date of Birth: 12/12/1996

Projects

IOT Based Greenhouse Monitoring System, Worked as Backend Developer Using Python and MY SQL | We provided an automated system specifically designed for controlling the everyday garden greenhouse. This is where the internet of things comes into the project. In this Project we are implementing a smart greenhouse that can monitor using IOT Technology.

Timeline

Technical Support Officer

Relyon Softech Ltd.
10.2022 - Current

Application Support Engineer

K. S. Technogroups Private Limited
02.2022 - 09.2022

Technical Support Engineer

Softtact Technologies
06.2021 - 02.2022

PURSUYING BACHELORS IN ENGINEERING - Computer Engineering

Vidya Niketan College of Engineering

DIPLOMA IN ENGINEERING - Computer Science

Vidyalankar Polytechnic

10+2 (12th) (HSC-Science) -

Maharshi Dayanand College of Arts, Science and Commerce

10th (SSC) -

M.C.M Girls High School
Ankita Hulawale