Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

ANKITA

BAHADURGARH

Summary

  • Hardworking Relationship Manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success over one years of Sales experience.
  • Resourceful individual willing to provide the attention and education customers need to ensure a positive financial experience. Bilingual Relationship Manager knowledgeable in explaining tools clients need to build wealth management portfolios.
  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Virtual Relationship Manager

HDFC
NEW DELHI
05.2023 - Current
  • Supported sales team members to drive growth and development.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Resolved customer complaints regarding sales and service.
  • Advised and counseled customers on financing and related matters, courteously educating clients and responding to inquires.
  • Addressed inquiries from clients and department team members.
  • Collaborated with various departments to improve communication and deliver individualized customer solutions.
  • Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction.
  • Achieved client loyalty through quality, productivity, service and proactive management.
  • Established strong client relationships to drive business development.
  • Offered information about company policies and procedures related to customer needs.

Education

Master of Arts - Economics

IGNOU
NEW DELHI
05-2022

Bachelor of Arts -

Shyama Prasad Mukherjee College
New Delhi
05-2019

12th - COMMERCE

CBSE
DELHI
05-2016

Skills

  • Goal-Oriented
  • Solution management
  • Relationship review process
  • Effective customer communication
  • Product Recommendations
  • Relationship building and management

Accomplishments

  • Involved in various programmes in college fests.
  • Discipline head in college fest 2019
  • Won Miss Farewell Award in 2019

Certification

  • Quality Topper from last continuously 3 month
  • Customer Appreciation Topper of the month

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Virtual Relationship Manager

HDFC
05.2023 - Current

Master of Arts - Economics

IGNOU

Bachelor of Arts -

Shyama Prasad Mukherjee College

12th - COMMERCE

CBSE

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