Ankita Agnihotri
____________________________________
Summary
Detail-oriented professional with experience in teaching, fraud prevention, and client management. Strong in research, analysis, and teamwork, with the ability to handle challenges and learn quickly. Looking for a corporate role where I can contribute to smooth operations and company success.
Overview
6
6
years of professional experience
Work History
Creative Producer
NOTYi Photographers
05.2025 - Current
- Developed and executed content strategies and influencer collaborations for commercial clients.
- Managed end-to-end production from concept to delivery, ensuring brand alignment and creative impact.
- Enhanced brand visibility and engagement through targeted social media campaigns and creative storytelling.
Content Creator
Rx Group of Companies
02.2025 - 04.2025
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Applied current editing and photography tools to tell great stories.
- Strengthened content through proofreading and editing.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
- Initiated collaborative project with influencers in niche, expanding reach and driving significant traffic to main website.
Social Media Marketing Intern
Prosperra Buzz
08.2024 - 01.2025
- Conducted daily updates to social media profiles to boost client's online presence.
- Designed and presented social media campaign ideas.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
Customer Care Executive
TaskUs
06.2024 - 08.2024
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Client Relationship Manager
Rx Style Haus
01.2024 - 06.2024
- Managed B2B relationships with wedding planners to drive premium salon bookings and partnerships.
- Oversaw team management, including staff coordination, and handling salary processing for employees.
- Created and executed Instagram content strategies to boost follower growth and audience engagement.
- Ensured client satisfaction by addressing escalations promptly.
Fraud Prevention Analyst
Teleperformance
04.2022 - 10.2023
- Started as a Customer Care Executive, resolving client queries, and maintaining high customer satisfaction scores.
- Promoted to Fraud Prevention Analyst for strong performance, and attention to detail.
- Conducted audits of customer interactions to identify and prevent fraudulent activities.
- Performed research on flagged cases, providing actionable feedback to improve compliance and reduce risk.
- Led training sessions for agents on efficient contact handling and fraud prevention best practices.
Mathematics Teacher
RN Classes Pvt. Ltd.
11.2019 - 01.2022
- Taught mathematics to students, covering the NCERT, ICSE curriculum, and competitive exam preparation.
- Conducted NTSE aptitude classes, strengthening students problem-solving and reasoning skills.
- Designed and delivered online sessions, adapting teaching methods to virtual learning environments.
- Created assignments, practice papers, and question banks to support exam readiness, and improve conceptual understanding.
Education
MSc. - Mathematics
Rayat Bahra University
Mohali, India 04.2001 -
BSc. - Mathematics
Himachal Pradesh University
Shimla 04.2001 -
Skills
- Fraud Detection & Risk Analysis
- Auditing & Compliance Monitoring
- Data Interpretation & Reporting
- Strong Interpersonal & Public Speaking Skills
- Content Strategy, Campaign Planning & Social Media Management
- Creative Production & Brand Storytelling
- Canva & Basic Design Tools
- Client Relationship Management (B2B & B2C)
- Team Leadership & Training Sessions
- Payroll & Operations Management
- Curriculum Design & Lesson Planning
- Online Teaching & Student Mentorship
- MS Office Suite (Excel, Word, PowerPoint)
Hobbies
- Travelling
- Reading
- Modelling
- Cooking
Timeline
Creative Producer
NOTYi Photographers
05.2025 - Current
Content Creator
Rx Group of Companies
02.2025 - 04.2025
Social Media Marketing Intern
Prosperra Buzz
08.2024 - 01.2025
Customer Care Executive
TaskUs
06.2024 - 08.2024
Client Relationship Manager
Rx Style Haus
01.2024 - 06.2024
Fraud Prevention Analyst
Teleperformance
04.2022 - 10.2023
Mathematics Teacher
RN Classes Pvt. Ltd.
11.2019 - 01.2022
MSc. - Mathematics
Rayat Bahra University
04.2001 -
BSc. - Mathematics
Himachal Pradesh University
04.2001 -
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