Summary
Overview
Work History
Education
Skills
Certification
Timeline
Ankita Bhadauriya

Ankita Bhadauriya

Customer Success Manager
Banglore

Summary

Dynamic Enthusiast with a immense knowledge in sales & Marketing Domain of Indian & US Market with a growing expertise in Customer Success management. Hoping to strive & hustle to help me as well my organization to grow.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Customer Success Manager

EkinCare
09.2023 - 01.2024

As a seasoned B2B Customer Success Manager, I have consistently excelled in driving client satisfaction and retention through strategic relationship management and proactive problem-solving.I have honed my skills in understanding client needs, identifying opportunities for Upselling and ensuring the successful implementation and utilization of services. My dedication to fostering long-term partnerships and delivering exceptional value has resulted in measurable success and positive outcomes for both clients and the organizations I have served.

Senior Sales Representative - US

Interviewbit
08.2022 - 02.2023

Have worked closely with client and Business on US and Indian Market for a brief time as well. Have close more than 50 Lakhs of Revenue in Indian Market and 100,000 USD in the US market. Worked previously in the APAC , ROW regions as well.

Consulting based selling and problem - solving being the key factors in both markets, Aware of multiple sales techniques Like BANT, MQL, Meddic etc.

Worked on sales forecasting , funnel building , End to end solution providing.

Senior Learning Consultant

UpGrad Education Pvt. Ltd
05.2021 - 08.2022

Worked by using solution selling , worked in various programs for multiple regions like APAC,ROW , US( North ) for various programe of universities like Doctorate , Digital marketing from Atlanta USA, GGU USA SSBM Switzerland , Data Verticals from University of Michigan etc. Helped numerous people upskill via UpGrad by understanding thier needs and suggesting them with a solution based learning both in Indian and International Markets.

Marketing & Brand Strategy Manager

ThoughtWise Hospitality Pvt. Ltd.
05.2018 - 05.2020
  • Established strong brand identity by creating compelling visual and verbal messaging for multiple channels.
  • Guided creative direction for advertising campaigns that resonated with consumers, leading to an uptick in sales figures over time.
  • Generated increased revenue through effective pricing strategy development and implementation based on market research findings.
  • Increased market share through comprehensive competitive analysis and targeted market research.
  • Mentored junior team members on best practices related to brand strategy management contributing towards their professional development while enhancing overall team efficiency

Education

Advance Certification in Digital Marketing - Branding , Market Analytics

MICA, Ahemdabad
11.2023 - Current

Bachelors In Commerce - Marketing

Indira School of Commerce, Pune University, Pune
04.2015 - 03.2018

Skills

Freshdessk

Solution Selling

Account Management

Communication & Negotiation

Inside Sales

Customer Service

Client Retention

Market Research

Customer Success Management

Analytics

Salesforce

Leadsquared

Freshdessk

Certification

Linkedln Sales Navigator

Timeline

MICA - Advance Certification in Digital Marketing, Branding , Market Analytics
11.2023 - Current
Customer Success Manager - EkinCare
09.2023 - 01.2024
Senior Sales Representative - US - Interviewbit
08.2022 - 02.2023
Senior Learning Consultant - UpGrad Education Pvt. Ltd
05.2021 - 08.2022
Marketing & Brand Strategy Manager - ThoughtWise Hospitality Pvt. Ltd.
05.2018 - 05.2020
Indira School of Commerce, Pune University - Bachelors In Commerce, Marketing
04.2015 - 03.2018
Ankita BhadauriyaCustomer Success Manager