ANKITA BHAKAL

Working with American Express with a process named as Past Due in order to recover the over due balances of the Card Members and managing their credit accounts.

Responsible for giving excellent airline customer service over chat to consumers across APAC and EMEA regions and enhancing their air travel experience.

Responsible for financial recovery and management of credit from American banks like Comenity Capital bank, LVNV Funding etc.

Responsible for enhancing travel experience of consumers internationally across globe by providing with tier 1 travel customer Service.

• Worked on a project on COVID-19 demography
• Worked on a project on Bihar Elections.

• Lead ATL marketing campaigns for luxury home decor and luxury furniture
• Leading marketing campaigns for luxury products of the brand for generating footfall in flagship stores across India
• Collaborating with fashion designers like Rocky Star & Shivann and Naresh

• Implementing execution of product display in retail outlets as per MPM/ Planogram guidelines from HO
• Maintained positive customer relations by addressing problems head on and implementing successful corrective actions
• Execution of proper signages & communication headers for various marketing promotions campaigns
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs of upcoming footwear trends
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands of required styles/designs of high sellable footwear & accessories
• Managed overstocking, restocking and inventory control procedures
• Prepared detailed reports for management to clarify existing trends, review sales & inventory data and support shrink minimization and safety awareness
• Reconciled daily sales transactions to balance and log day to day revenue
• Maximized productivity & profitably by balancing sales & expenses
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.