Ankita Dutta Chakraborty

• Collaborated closely with team members to achieve target.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Completed day-to-day duties accurately and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked with cross-functional teams to achieve goals.
• Maintained updated knowledge through continuing education and advanced training.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked effectively in team environments to make the workplace more productive.
• Identified needs of customers promptly and efficiently.
• Managed inventory and supplies to ensure materials were available when needed.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Mitigated business risks by working closely with staff members and assessing performance.
• Implemented campaigns and promotions to help with developing goods and services.
• Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
• Reviewed customer surveys on a regular basis in order to identify areas where improvements could be made.
• Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
• Evaluated building condition, workflow and service quality to keep operations in compliance with requirements.
• Developed strategies to increase sales revenue within the center.
• Analyzed customer feedback data to identify areas for improvement in service delivery.
• Oversaw daily operations, ensuring smooth and efficient center functioning.
• Established customer service standards for the center and monitored performance of staff against those standards.
• Developed and implemented center policies and procedures to optimize operations.
• Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Monitored compliance with federal, state, and local regulations, maintaining operational standards.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Resolved conflicts between customers and staff members in a professional manner.
• Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Evaluated job performances of team members regularly through feedback sessions.
• Motivated and led team members to work together to achieve targets.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.

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• Mitigated business risks by working closely with staff members and assessing performance.
• Implemented campaigns and promotions to help with developing goods and services.
• Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
• Reviewed customer surveys on a regular basis in order to identify areas where improvements could be made.
• Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
• Evaluated building condition, workflow and service quality to keep operations in compliance with requirements.
• Developed strategies to increase sales revenue within the center.
• Analyzed customer feedback data to identify areas for improvement in service delivery.
• Oversaw daily operations, ensuring smooth and efficient center functioning.
• Established customer service standards for the center and monitored performance of staff against those standards.
• Developed and implemented center policies and procedures to optimize operations.
• Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Monitored compliance with federal, state, and local regulations, maintaining operational standards.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Resolved conflicts between customers and staff members in a professional manner.
• Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Evaluated job performances of team members regularly through feedback sessions.
• Motivated and led team members to work together to achieve targets.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.

• Mitigated business risks by working closely with staff members and assessing performance.
• Implemented campaigns and promotions to help with developing goods and services.
• Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
• Reviewed customer surveys on a regular basis in order to identify areas where improvements could be made.
• Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
• Developed strategies to increase sales revenue within the center.
• Analyzed customer feedback data to identify areas for improvement in service delivery.
• Coordinated event planning and execution, enhancing center engagement and outreach.
• Oversaw daily operations, ensuring smooth and efficient center functioning.
• Established customer service standards for the center and monitored performance of staff against those standards.
• Developed and implemented center policies and procedures to optimize operations.
• Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Resolved conflicts between customers and staff members in a professional manner.
• Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
• Coordinated staff recruitment, training, and performance evaluations to enhance team effectiveness.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Ensured compliance with company policies and procedures as well as local regulations regarding safety, health, security and labor laws.
• Evaluated job performances of team members regularly through feedback sessions.
• Motivated and led team members to work together to achieve targets.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Developed and monitored key performance indicators to track center achievements and goals.
• Led customer service initiatives, improving satisfaction rates and resolving issues promptly.

• Mitigated business risks by working closely with staff members and assessing performance.
• Implemented campaigns and promotions to help with developing goods and services.
• Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
• Reviewed customer surveys on a regular basis in order to identify areas where improvements could be made.
• Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
• Developed strategies to increase sales revenue within the center.
• Analyzed customer feedback data to identify areas for improvement in service delivery.
• Coordinated event planning and execution, enhancing center engagement and outreach.
• Oversaw daily operations, ensuring smooth and efficient center functioning.
• Established customer service standards for the center and monitored performance of staff against those standards.
• Developed and implemented center policies and procedures to optimize operations.
• Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Resolved conflicts between customers and staff members in a professional manner.
• Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
• Coordinated staff recruitment, training, and performance evaluations to enhance team effectiveness.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Ensured compliance with company policies and procedures as well as local regulations regarding safety, health, security and labor laws.
• Evaluated job performances of team members regularly through feedback sessions.
• Motivated and led team members to work together to achieve targets.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Developed and monitored key performance indicators to track center achievements and goals.
• Led customer service initiatives, improving satisfaction rates and resolving issues promptly.

• Mitigated business risks by working closely with staff members and assessing performance.
• Implemented campaigns and promotions to help with developing goods and services.
• Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
• Reviewed customer surveys on a regular basis in order to identify areas where improvements could be made.
• Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
• Developed strategies to increase sales revenue within the center.
• Analyzed customer feedback data to identify areas for improvement in service delivery.
• Coordinated event planning and execution, enhancing center engagement and outreach.
• Oversaw daily operations, ensuring smooth and efficient center functioning.
• Established customer service standards for the center and monitored performance of staff against those standards.
• Developed and implemented center policies and procedures to optimize operations.
• Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Resolved conflicts between customers and staff members in a professional manner.
• Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
• Coordinated staff recruitment, training, and performance evaluations to enhance team effectiveness.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Ensured compliance with company policies and procedures as well as local regulations regarding safety, health, security and labor laws.
• Evaluated job performances of team members regularly through feedback sessions.
• Motivated and led team members to work together to achieve targets.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Developed and monitored key performance indicators to track center achievements and goals.
• Led customer service initiatives, improving satisfaction rates and resolving issues promptly.

• Developed key customer relationships to increase sales.
• Coordinated Daily Field Reports (DFRs) and distributed to clients.

• Prepared staff work schedules and assigned team members to specific duties.
• Oversaw daily operations, ensuring smooth and efficient center functioning.

• Created reports summarizing progress against organizational goals and objectives.
• Collecting renewal premiums,

• Resolving customer concerns.