ANKITA GAWANDE
Thane
Summary
Dynamic manager with a proven track record at Aptia India Pvt Ltd, excelling in operational efficiency and team leadership. Spearheaded strategic initiatives that enhanced performance and compliance, while fostering strong stakeholder relationships. Passionate about mentoring and driving process optimization, consistently delivering impactful results through data analysis and innovative solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Aptia India Pvt Ltd
04.2024 - Current
- Lead a team to drive operational excellence and achieve business goals
- Develop and implement strategic initiatives to enhance efficiency
- Manage stakeholder relationships and ensure alignment with business objectives
- Conduct performance reviews, mentor employees, and support career growth
- Oversee project execution, risk assessment, and compliance with industry regulations
- Analyze business performance metrics and recommend improvements
- Collaborate with cross-functional teams to drive innovation
Deputy Manager
Marsh & McLennan Global Services India Pvt Ltd
12.2021 - 03.2024
- Supervised a 20-member team, including three process leaders
- Managed stakeholder communications, ensuring seamless collaboration
- Analyzed data for strategic decision-making and operational forecasting
- Trained and guided team members to maintain high performance standards
- Developed competency trackers for new hires
- Led migration of processes and recovery plans for backlogs
Process Leader
Marsh & McLennan Global Services India Pvt Ltd
12.2016 - 11.2022
- Developed training plans to align with business goals and client needs
- Identified process gaps and implemented standardization measures
- Mentored new hires to improve overall team productivity
- Conducted process improvement initiatives and quality control measures
Senior Associate
Capita India Pvt Ltd
07.2015 - 12.2016
- Addressed customer inquiries, concerns, and complaints
- Conducted process audits and implemented corrective measures
- Identified control deficiencies and recommended process improvements
Education
Bachelor of Management Studies - Marketing
Mumbai University
01.2014
Skills
- Operational Efficiency & Process Optimization
- Performance Improvement & Quality Control
- Team Leadership & Mentorship
- Stakeholder & Client Relationship Management
- Project Planning & Execution
- Risk Assessment & Compliance
- Data Analysis & Reporting
- Customer service
Websites
Certification
Pension Scheme Benefits Calculation, Pensions Management Institute
Hobbies and Interests
- Exploring new places
- Traveling
Projects
GMP Equalisation, Reviewed and rectified pension data, prepared test packs, and validated calculations. Data Cleanse, Identified incorrect data, corrected calculations, and collaborated with the implementation team for system updates.
Awards
- Maestro Award, 2023, Recognized for exceptional team management and deliveries.
- Greater Good Ambassador of the Year, 2022, Generated £40,000 revenue through ad hoc projects.
- Spotlight of the Year, 2021, Acknowledged for outstanding stakeholder management and commitment.
Languages
- English
- Hindi
- Marathi
Timeline
Manager
Aptia India Pvt Ltd
04.2024 - Current
Deputy Manager
Marsh & McLennan Global Services India Pvt Ltd
12.2021 - 03.2024
Process Leader
Marsh & McLennan Global Services India Pvt Ltd
12.2016 - 11.2022
Senior Associate
Capita India Pvt Ltd
07.2015 - 12.2016
Bachelor of Management Studies - Marketing
Mumbai University