Summary
Overview
Work History
Education
Skills
Timeline
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Ankita Gupta

Client Implementation Manager
Noida

Summary

Results-driven professional with extensive experience in client implementation and project management for Recon-based products. Proven track record of successfully managing the end-to-end onboarding process, from initial client engagement to post-implementation support. Collaborates cross-functionally with internal teams to drive project success and deliver high-quality solutions on time.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Client Implementation Manager

Ezops Inc
04.2021 - Current

Company Overview: Product: ARO

  • Managed end-to-end implementation projects, collaborating with cross functional teams to deliver on-time and within budget.
  • Have good working experience of data validation,data flattening and enriching data using python, Database scripts and Java scripts of various complex broker and accounting system(like Geneva, ANNADSB, INVESTRAN etc)
  • Proficient in reconciliation processes and exception handling.
  • Built and nurtured strong client relationships, addressing their unique needs and ensuring satisfaction.
  • Streamlined workflows, reducing manual effort and enhancing accuracy.
  • Established effective communication channels between internal teams and external clients to facilitate smooth project execution.

Quality Analyst Lead

Ezops Inc
02.2017 - 11.2020

Company Overview: Product: ARO

  • Collaborated with cross-functional teams to identify risks and provide recommendations for mitigation strategies
  • Collaborated with clients and stakeholders to develop, review and implement quality assurance standards.
  • Developed and implemented test plans and test cases.
  • Identified and documented software defects and reported to the development team.
  • Analyzed data and generated reports to identify software issues.
  • Monitored and maintained the quality of software releases.
  • Provided technical support to clients for software issues.

Software Quality Analyst

R1RCM
06.2016 - 10.2017

Company Overview: Project: AhtoContract and Target Balance

  • Perform unit, regression, functional and system testing
  • Reporting Bugs, errors and flaws
  • Writing test cases
  • Handling testing related issues
  • Database Testing
  • Project: AhtoContract and Target Balance

Software Quality Analyst

Planet Cast Ltd formerly Essel Shyam
06.2015 - 06.2016

Company Overview: Project: Media Asset Management

  • Creating automation scripts for UI Testing
  • Perform system, unit, regression and functional testing
  • Reporting Bugs, errors and flaws
  • Writing test cases
  • Handling testing related issues
  • Database management
  • Project: Media Asset Management

Quality Analyst

NGI Venture Pvt. Ltd.
06.2013 - 06.2015
  • Company Overview: Project: Xtlytics
  • Perform system, unit, acceptance, regression, load and functional testing
  • Reporting Bugs, errors and interoperability flaws
  • Handling testing related issues
  • Database management
  • Project: Xtlytics

Education

Bachelor of Technology -

Uttar Pradesh Technical University
01.2009 - 01.2013

Skills

Reconciliation Implementation

Client Communication

Project Management

Scrum Certified

Javascript

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Timeline

Client Implementation Manager

Ezops Inc
04.2021 - Current

Quality Analyst Lead

Ezops Inc
02.2017 - 11.2020

Software Quality Analyst

R1RCM
06.2016 - 10.2017

Software Quality Analyst

Planet Cast Ltd formerly Essel Shyam
06.2015 - 06.2016

Quality Analyst

NGI Venture Pvt. Ltd.
06.2013 - 06.2015

Bachelor of Technology -

Uttar Pradesh Technical University
01.2009 - 01.2013
Ankita GuptaClient Implementation Manager