Ankita Gurung
Kolkata
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in arranging merchandise. Maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Adidas Private Limited
01.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Retail Sales Associate
Skechers South Asia Private Limited
06.2022 - 01.2023
Back Office Executive
Viganka Private Limited
02.2021 - 03.2022
Customer Support Executive
OYO Fusion
02.2019 - 11.2020
Education
No Degree - Business Economics
National Institute of Open Schooling
Kolkata, India04.2022
No Degree - Business Studies
St Francis Academy
Kolkata01.2017
Skills
- Customer Service
- Display Setup
- Point of sale operation
- Relationship Building
- Customer Engagement
- Teamwork and Collaboration
- Teamwork
- Flexible Schedule
- Retail Sales
- Fluent in ( English,Hindi,Bengali, Nepali)
- Retail Merchandising
Timeline
Retail Sales Associate
Adidas Private Limited
01.2023 - Current
Retail Sales Associate
Skechers South Asia Private Limited
06.2022 - 01.2023
Back Office Executive
Viganka Private Limited
02.2021 - 03.2022
Customer Support Executive
OYO Fusion
02.2019 - 11.2020
No Degree - Business Economics
National Institute of Open Schooling
No Degree - Business Studies
St Francis Academy
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