Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Ankita  Haldar

Ankita Haldar

Management Trainee
New Delhi

Summary

  • As a Management Trainee at SMC India, I was responsible for LinkedIn data enrichment, data sorting, and data extraction.
  • My efforts contributed to enhancing the company's service and solution offerings by ensuring accurate and comprehensive data, which played a key role in lead generation and targeted outreach strategies.
  • These tasks supported the overall business development process, aiding in the effective pitching of our services and solutions to potential clients.
  • My role involved supporting the Marketing team by conducting analysis and research to ensure the successful completion of key projects.
  • Oversaw daily operations and sales functions to optimize revenue, enhance customer satisfaction, and drive employee performance.
  • Collaborated with the Sales Team in the preparation, review, and finalization of proposals and commercial agreements for new clients.
  • Negotiated and secured favorable contracts with suppliers and vendors, ensuring competitive pricing on materials, labor, and machinery.

Overview

2
2
years of professional experience
4
4
Certifications

Work History

Management Trainee

SMC Integrated Facility Management Solutions LTD
07.2024 - Current
  • Gained knowledge of company policies, protocols and processes.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Enhanced customer satisfaction with introduction of customer feedback system, allowing for quick resolution of issues and improvements in service quality.
  • Analyzed sales data to identify performance trends and areas for improvement, leading to targeted sales strategies.

Internship Student

Radisson Blu Hotel
06.2023 - 07.2023
  • I completed an internship in the Front Office department, where I gained hands-on experience in guest relations and front desk operations. I learned how to warmly welcome guests, ensure their satisfaction throughout their stay, and implement effective strategies for guest retention.
  • Additionally, I developed skills in handling guest complaints professionally and resolving issues promptly to maintain high service standards.
  • During this time, I also worked with the reservations team, where I learned how to manage room bookings efficiently. I gained insight into how effective reservation management contributes to overall revenue generation for the hotel.

Education

MBA - Hospitality Management

Amity University Noida
Noida
04.2001 -

Bachelor of Arts - English Honours

Berhampore College, Kalyani University
West Bengal, India
04.2001 -

Skills

Customer service

Software

Zoho CRM

GetEmail

Easyleads

Lusha

6Sense

Certification

LinkedIn Learning Certificate of Completion for Excel

Timeline

Management Trainee

SMC Integrated Facility Management Solutions LTD
07.2024 - Current

Internship Student

Radisson Blu Hotel
06.2023 - 07.2023

MBA - Hospitality Management

Amity University Noida
04.2001 -

Bachelor of Arts - English Honours

Berhampore College, Kalyani University
04.2001 -
Ankita HaldarManagement Trainee