Open To Work
ANKITA MOHANTY
RELATIONSHIP MANAGER
Mumbai,MH
Work Preference
Summary
Led process improvement and compliance initiatives at ICICI, enhancing customer satisfaction and operational efficiency. Specialized in risk management and customer relationship management, delivering effective financial solutions. Known for high productivity and efficient task completion in complex banking environments. Excel in critical thinking, communication, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Banking Officer
ICICI Bank
BHUBANESWAR
06.2022 - 11.2025
- Augmented customer satisfaction by ensuring delivery of timely and reliable banking services.
- Navigated complicated customer concerns skillfully, preserving a positive experience for every party engaged.
- Guided clients through various banking solutions, encompassing account initiation, loan requests, and personalized financial planning advice.
- Detected customer with further profit opportunities and developed action plan to grow partnership.
- Engage with various departments to ensure smooth execution of integrated financial solutions for customers.
- Corrected shortcomings in financial planning tailored to client needs and suitability.
- Uncovered potential for process advancement, applying alterations that generated boosts in productivity and savings on costs.
Education
B.Tech - Electrical
Orissa Engineering College
08.2017
Skills
- Time management skills
- Problem solving
- Effective communication
- Customer service excellence
- Adaptability
- Planning and scheduling
- Issue resolution
- Interpersonal skills
- Strategic planning
- Management oversight
- Spreadsheet proficiency
Hobbies and Interests
- Watching movie
- Reading books
- Listening music
Personal Information
Title: BANKER(Relationship manager)
Timeline
Banking Officer
ICICI Bank
06.2022 - 11.2025
B.Tech - Electrical
Orissa Engineering College