Results-oriented Business Analyst & PMO with a strong focus on delivering exceptional customer experiences. Proven expertise in project management, data analysis, and process improvement. Skilled in Agile and Waterfall methodologies and adept at building strong relationships with stakeholders. Passionate about innovation and driving operational excellence.
As a skilled Business Analyst and Project Manager, I have a proven track record of successfully leading and delivering complex projects. I am proficient in utilizing data analysis tools (SQL, Python, Power BI) to extract actionable insights. My expertise in business analysis techniques such as SWOT, PESTLE, and use case modeling enables me to identify opportunities and optimize processes.
My expertise in business analysis and project management methodologies enables me to optimize processes, collaborate effectively, and deliver exceptional results.
Leveraged market research to identify trends and customer needs, optimizing marketing strategies for a 20% ROI and 30% lead generation increase. Collaborated with cross-functional teams to launch new products, boosting market share by 10%. Closed 60% of deals through effective sales techniques and customer engagement. Utilized tools like Salesforce, HubSpot, and Marketo to streamline processes and enhance productivity.