Summary
Overview
Work History
Education
Skills
Programminglanguagesandtools
Proficiency
Languages
Extracurricular Activities
Hobbies and Interests
Projects
Disclaimer
Attributes
Personal Information
Timeline
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ANKITA NEOGI

ANKITA NEOGI

Key Accounts Manager
Bangalore

Summary

Results-driven Key Account Manager combining cross-functional competencies in sales forecasting and analysis, sell-in and sell-thru strategies, design and production. Expertise includes creating brand awareness, analyzing data and and implementing projects to positively impact organizational goals. Proficient in identifying challenging areas and achieving corrective measures. Recognized by executive management as a dependable leader that contributes as a team player, coach and develop colleagues and interface with professionals on all levels. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

9
9
years of professional experience

Work History

Key Accounts Manager- Team Lead

Amazon
Bangalore
04.2022 - Current
  • Identified and pursued new business opportunities within existing key accounts to increase revenue streams.
  • Advocated for key account needs and priorities within the organization to ensure they are met in a timely and satisfactory manner.
  • Produced sales documents, finalized deals and filed records.
  • Provided training and support to junior staff on how to effectively manage key accounts.
  • Prepared presentations for prospective clients outlining the benefits of the company's products and services.
  • Replenished and arranged items to maintain appearance.
  • Reset store displays for special events and seasonal merchandise changes.
  • Collaborated with cross-functional teams to ensure the delivery of high-quality solutions tailored to client needs.
  • Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
  • Monitored market trends and competitor activity to adjust account strategies accordingly.
  • Greeted and assisted customers to foster positive experiences.
  • Recruited, hired and trained new hires to optimize profitability.
  • Posed as models for advertising, artistic creation and display of goods.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Negotiated contracts with clients to maximize profitability.
  • Established strategic partnerships with vendors to ensure competitive pricing for customers.
  • Coordinated with the customer service and support teams to address and resolve key account issues promptly.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.
  • Identified opportunities for process improvements, implementing changes when required.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Analyzed key performance indicators to identify effective strategies.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Motivated staff through positive reinforcement techniques.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Motivated team members through recognition programs and performance-based incentives.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Organized client meetings to provide project updates.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Implemented strategic plans to enhance team performance and productivity.

Assistant Category Manager

Glowroad
Bangalore
03.2019 - Current
  • Driving Sales and P&L of Domestic supply in Women’s Western Wear
  • Responsible for end to end customer experience, growth and profitability of the category
  • Planning promotions, assortments, range based on market & fashion trends
  • Launching of PL & SMU lines
  • Competition Mapping - Category Metrics Analysis - Vendor Management
  • Getting new products on daily basis at the lowest price point compared to the market
  • Managing team and the setting KPI's for them
  • Making Monthly, weekly, Daily, Yearly reports on based on category performance
  • Analysis of category data and working with the team on it for better performance and increase in the number of sales on daily basis
  • Private label orders crossed 1,00,000 orders only in a years time and is still growing
  • Negotiated agreements with suppliers to manage inventory, quality and cost.
  • Coordinated marketing events for showcasing product and service offerings.
  • Coordinated with internal stakeholders at all levels in order to ensure successful execution of projects.

Client Service Executive

Fahrenheit Communications
02.2018 - 02.2019
  • Research clients' products, services, plans, competitors and target markets
  • Meet clients for briefings and present proposals to clients for approval
  • Ensure that projects are completed on time and within budget to meet project deadlines
  • Travel frequently for meetings, and may be expected to socialise with clients
  • Meeting clients to discuss strategy and report on progress
  • Responding to clients' requests as they arise
  • Taking part in pitches for new contracts
  • Keeping records and handling invoices
  • A clear communicator able to present ideas with conviction
  • Team worker skilled at negotiating and motivating others
  • Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients

Client Service Executive

Getfriday (TTK Services Private Limited)
06.2015 - 05.2017
  • Work as a part of the clients' virtual business team or individually
  • Act as the SPOC (Single Point of Contact) with clients through email, phone or chat
  • Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements
  • Work as a part of both internal and external clients' extended team
  • Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients

Education

MCA -

Uttarakhand Technical University
01.2016

BCA -

Techno India, Salt Lake (WBUT)
01.2014

Higher Secondary School (XII) -

St. Augustine’s Day School
Barrackpore
01.2010

Secondary School (X) -

St. Augustines Day School
Barrackpore
01.2008

Skills

  • Contract negotiation
  • Customer lifecycle management
  • Relationship management
  • Client onboarding
  • Client relationship building
  • Revenue generation
  • Customer rapport
  • Account management
  • Account development
  • Sales tactics
  • Client needs assessment
  • Lead generation

Programminglanguagesandtools

  • Software Project Management
  • Business Management
  • Web technology

Proficiency

  • MS Office (MS Excel, MS Word, MS Powerpoint. Level - Advanced)
  • Good Communication skills
  • Provider of exceptional level of customer service
  • Able to operate in a fast-paced dynamic environment multi-tasking
  • Capable of building strong customer relationships through rapport and interaction
  • Ensured that customers received contractual service expectations

Languages

  • Hindi
  • English
  • Bengali

Extracurricular Activities

Attended workshop Program at RIT for Cloud Computing. Attended workshops for Wipro and Genpact. Attended a certification workshop on Bluemix- Cloud Computing by IBM.

Hobbies and Interests

  • Drawing
  • Reading novels
  • Playing Badminton

Projects

Hospital Management System, Using Visual Basic as Front End and Oracle as Back End., Designer Proxy Server, Using Linux.

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Attributes

  • Possess willingness to learn, adapt and succeed in challenging situations.
  • Can do the job entrusted to the best of my ability and with responsibility.
  • Good in management works.

Personal Information

  • Father's Name: Mr. Prasanta Neogi
  • Date of Birth: 06/01/90
  • Nationality: Indian
  • Marital Status: Single

Timeline

Key Accounts Manager- Team Lead

Amazon
04.2022 - Current

Assistant Category Manager

Glowroad
03.2019 - Current

Client Service Executive

Fahrenheit Communications
02.2018 - 02.2019

Client Service Executive

Getfriday (TTK Services Private Limited)
06.2015 - 05.2017

MCA -

Uttarakhand Technical University

BCA -

Techno India, Salt Lake (WBUT)

Higher Secondary School (XII) -

St. Augustine’s Day School

Secondary School (X) -

St. Augustines Day School

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ANKITA NEOGIKey Accounts Manager