Dynamic and detail-oriented Digital Marketing enthusiast with a solid foundation in Computer Science and extensive leadership experience as Project Manager. Proficient in SEO, content strategy, social media management, and marketing analytics. Expert in guiding cross-functional teams and executing digital initiatives from concept to delivery. Currently advancing full-stack development skills to integrate technical expertise with effective marketing execution. Strong in leadership, communication, multitasking, problem-solving, risk management, and time management, demonstrating a proven ability to deliver results in fast-paced environments.
Delivered multiple client-facing projects within timelines of two weeks to three months.
Coordinated digital deliverables across departments, enhancing team productivity by 25 percent.
Interfaced directly with clients to gather requirements and integrate feedback.
Utilized Google Workspace and collaborative tools to optimize reporting and documentation.
Provided prompt and effective support through phone, email, and chat to ensure customer satisfaction.
Resolved inquiries professionally and empathetically, enhancing overall customer experience.
Maintained accurate records and collaborated with internal teams for efficient issue resolution.
Demonstrated patience and clear communication while problem-solving in high-pressure environments.
Received 'Best Innovation Award' for leading a high-impact project that introduced creative solutions and improved overall team efficiency
Java full stack development with generative AI – Coding Ninjas gained hands-on experience in front-end (HTML, CSS, JavaScript, React) and back-end technologies (Java, Spring Boot), integrated with databases (MySQL), and explored the use of generative AI tools to enhance development efficiency and automation
People-focused recruitment specialist with experience in end-to-end hiring, leading power meetings, and organizing engaging Saturday sessions to boost team morale, adept at identifying and recruiting top talent while fostering a positive and motivated team environment Skilled in communication, multitasking, leadership, and team motivation.