Results-driven Project Coordinator with expertise in database management, stakeholder engagement, and quarterly reporting. Proven ability to enhance project outcomes through effective communication and team collaboration.
Overview
5
5
years of professional experience
Work History
Project Coordinator
North Eastern Development Financial Corporation Ltd.
Guwahati
04.2023 - Current
Maintaining and updating the database of all the projects funded under various schemes of MDONER/NEC and other central ministries in North-Eastern states by regular interaction and coordination with state FTSU teams, MDONER/NEC, and other central ministries.
To coordinate with Eight FTSU Teams in all the states of North Eastern Region for the preparation of the Quarterly Action Plan of their activities, such as their plan of action for collecting the quarterly progress reports from Implementing Agencies (IAs) and analyzing the reports submitted by IAs. Selection of projects for field visits in discussion with the MDONER/NEC, preparation of quarterly progress reports, and their submission to the Ministry.
To supervise the activities of state FTSU teams based on the Quarterly Action Plan submitted by them, check and review the Quarterly Progress Reports prepared by them, interact with respective FTSU teams for correction or improvement (if any) in the Quarterly Progress Reports to be submitted to MDONER, and put up to NEDFI management for their approval before its submission to the Ministry.
To visit project sites in NER as and when required, and interact with project implementing agencies and state governments to understand the progress, issues, bottlenecks, and achievements of projects funded under various schemes of MDONER/NEC and other central ministries in North-Eastern states.
To coordinate with State FTSU Teams regarding the Annual Expenditure plans of respective state governments, and any issues related to assistance needed for new proposal submissions to MDONER/NEC and DPR preparation, if any. Compile a list of such issues, state-wise, and make a plan for their addressability with NEDFi management.
To organize weekly and monthly review meetings with State FTSU Teams and the Ministry of DONER.
To work on the Social Impact Study with the Ministry of DoNER.
To work in any other assignment, as decided by the management.
Cashier
Ujjivan Small Finance Bank
Guwahati
09.2021 - 04.2023
Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
Assisted customers with product inquiries, providing detailed information to enhance shopping experience.
Collaborated with team members to streamline checkout processes and improve customer flow.
Conducted regular inventory checks to support stock management and reduce discrepancies.
Trained new cashiers on point of sale operations and customer service protocols.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Managed cash drawer, balancing receipts and cash at the end of each shift.
Supported inventory control efforts by monitoring stock levels and reporting shortages.
Facilitated efficient payment processing by utilizing both cash and electronic payment methods.
Engaged with customers in a friendly manner, fostering a welcoming store environment.
Ensured compliance with cash handling procedures to maintain accuracy and security.
Operated cash register to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Helped customers find specific products, answered questions, and offered product advice.
Issued receipts, refunds, credits, or change due to customers.
Processed sales transactions to prevent long customer wait times.
Finance Associate
T-Series
Guwahati
08.2020 - 09.2021
Assisted with expense reconciliation tasks, ensuring accuracy of financial records and reports.
Supported budget management efforts by tracking expenditures and identifying variances.
Processed accounts payable transactions efficiently, maintaining precise records of vendor payments.
Monitored cash flow to ensure sufficient liquidity for operational needs and obligations.
Helped customers find specific products, answered questions, and offered product advice.
Handled customer complaints in a professional manner.
Worked with fellow sales team members to achieve group targets.
Education
Bachelor of Arts - Econometrics And Quantitative Economics
Handique Girls' College
Guwahati
07-2019
Skills
Project and time management, including performance monitoring and project regulations
Data and database management (data collection, reporting, analysis)
Budget and policy coordination
Communication and stakeholder/customer management
Team collaboration and remote team management
Analytical thinking, issue resolution, and proposal development
Languages
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Assamese
Upper Intermediate (B2)
B2
Bengali
Native
Native
Timeline
Project Coordinator
North Eastern Development Financial Corporation Ltd.
04.2023 - Current
Cashier
Ujjivan Small Finance Bank
09.2021 - 04.2023
Finance Associate
T-Series
08.2020 - 09.2021
Bachelor of Arts - Econometrics And Quantitative Economics
Public Relations Officer at North Eastern Handicrafts and Handlooms Development Corporation (NEHHDC)Public Relations Officer at North Eastern Handicrafts and Handlooms Development Corporation (NEHHDC)