ANKITA PAWAR
IT Business Analyst And Project Manager
Kalamboli
Summary
Dynamic IT Business Analyst with a proven track record at Tata Consultancy Services, excelling in stakeholder management and project delivery. Expert in JIRA and business requirement gathering, I have successfully managed over 60 client projects, driving compliance and cybersecurity solutions while enhancing operational efficiency through data-driven insights.
Overview
9
9
years of professional experience
1
1
Certification
3
3
Languages
Work History
IT – BUSINESS ANALYST
Tata Consultancy Services
09.2024 - Current
- Acted as a Business Analyst for a banking client, working closely with business stakeholders, product owners, compliance teams, and technology teams to gather and translate business needs into clear functional requirements.
- Conducted requirement elicitation sessions (walkthroughs) with business users to understand banking processes such as customer onboarding, transactions, reporting, and operational workflows.
- Documented Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, and acceptance criteria, ensuring alignment with business goals and regulatory expectations.
- Analyzed existing banking processes to identify gaps, inefficiencies, and risk areas; proposed data-driven and process optimization solutions to improve operational efficiency and reduce manual effort.
- Designed and maintained analytical dashboards and MIS reports to track key banking KPIs such as transaction volumes, turnaround time (TAT), exception rates, and service performance, enabling informed decision-making by leadership.
- Collaborated with development and QA teams throughout the SDLC, clarifying requirements, supporting development, and resolving requirement-related queries.
- Developed test scenarios and UAT test cases, and led User Acceptance Testing (UAT) with business users to ensure solutions met functional, compliance, and quality standards before production release.
- Performed impact analysis for proposed changes, identifying downstream effects on systems, users, and processes; supported change management by preparing training materials and user guides.
- Facilitated product demos, sprint reviews, and status updates for senior stakeholders, presenting delivery progress, risks, and KPI trends.
- Managed product backlog, performed backlog grooming, created user stories, and supported sprint planning and retrospectives using JIRA and Confluence.
- Worked in an Agile environment, ensuring adherence to Agile best practices and promoting continuous improvement in delivery and stakeholder collaboration.
CLIENT PROJECT DELIVERY MANAGEMENT AND BUSINESS ANALYST
QRC Assurance and Solutions
05.2022 - 09.2024
- Managed 60+ client projects across Fintech domains, ensuring end-to-end delivery of Compliance, PCI DSS, ISO 27001, Cyber Security, VAPT, and Application Testing solutions.
- Acted as a liaison between cross-functional teams and clients, facilitating seamless communication and translating business needs into actionable technical requirements.
- Collaborated with stakeholders to gather, prioritize, and document product and project requirements.
- Developed and maintained product roadmaps, sprint plans, and delivery milestones to align with client expectations and internal capabilities.
- Conducted backlog grooming, user story creation, sprint planning, and retrospectives using JIRA and Confluence.
- Revamped internal project workflows, resulting in measurable gains in team velocity and efficiency.
- Monitored project progress, mitigated delivery risks, and ensured timely escalations and resolution management.
- Utilized JIRA dashboards and reports for project tracking, resource allocation, and stakeholder visibility.
- Conducted QA reviews and supported UAT testing to ensure the delivery of high-quality, user-friendly products.
- Performed data-driven analysis to refine requirements and improve product-market fit.
- Facilitated product demos and presented delivery updates and KPIs to senior leadership and client stakeholders.
- Ensured Agile best practices were followed, promoting continuous improvement across teams.
SPATIAL DATA SPECIALIST-I
Here Solution
08.2018 - 04.2022
- Project delivery management.
- Conducted 5S assessments and implemented Management Development Initiatives (MDI) to streamline processes and enhance operational efficiency.
- Collaborated with cross-functional teams and stakeholders to define and document business requirements, ensuring alignment with organizational goals.
- Connecting with Stake holders and Internal Customers for Quality Dashboard weekly discussion.
- Timesheet and GPO bearing compliance management.
- Provided quality feedback and recommended Corrective and Preventive Actions (CAPA) to production teams, ensuring continuous improvement and adherence to quality standards.
- Assisted management in planning and executing projects by analyzing business requirements and ensuring alignment with strategic goals.
- Facilitated brainstorming sessions to generate ideas for company benefits and quality improvements, aligning initiatives with business objectives.
TSG ENGINEER
Ericsson
08.2016 - 04.2017
- Generated technical reports for customers.
- Performed testing to determine functionality or optimization.
- Client ticket managements
Education
B.E - Electronics & Telecommunication Engineering
Pillai HOC College of Engineering & Technology
Rasayani06.2015
Diploma - Electronics & Telecommunication Engineering
Bharati Vidyapeeth Institute of Technology
Navi Mumbai03.2012
SSC - undefined
SES School
03.2009
Skills
Stakeholder management and communication
Project delivery management
Business requirement gathering and documentation
Risk assessment
Analysis and Reporting
Agile &scrum methodology
JIRA and Confluence
Leadership
Understory creation
Time Management
Data Driven
Process Improvement
UAT and QA coordination
Product road mapping
Certification
PRINCE2 Agile Foundation and Practitioner certified
Timeline
IT – BUSINESS ANALYST
Tata Consultancy Services
09.2024 - Current
CLIENT PROJECT DELIVERY MANAGEMENT AND BUSINESS ANALYST
QRC Assurance and Solutions
05.2022 - 09.2024
SPATIAL DATA SPECIALIST-I
Here Solution
08.2018 - 04.2022
TSG ENGINEER
Ericsson
08.2016 - 04.2017
Diploma - Electronics & Telecommunication Engineering
Bharati Vidyapeeth Institute of Technology
SSC - undefined
SES School
B.E - Electronics & Telecommunication Engineering
Pillai HOC College of Engineering & Technology