Ankita Puri
Gurugram
Summary
A dynamic professional with 8+ years of experience in market research, operations, stakeholder management, global account management, sales operations & team management. Skilled for driving data analysis & providing meaningful insights to drive end to end project management.
Overview
18
18
years of professional experience
Work History
Director of Operations
Self Employed
Gurugram
08.2022 - 11.2023
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Established standards for quality control, customer service, health and safety regulations.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Negotiated contracts with vendors for food, equipment and supplies.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Created promotions and special events to attract customers and boost sales.
- Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
Sr Digital Market & Research Associate
Google
Gurugram
01.2022 - 03.2023
- Assessed customer requirements and developed pre-sales solutions to meet their needs.
- Created customized presentations for prospective customers demonstrating the advantages of proposed solutions.
- Maintained up-to-date knowledge of industry trends, market dynamics, competitor strategies and pricing models.
- Collaborated with cross functional teams including marketing, engineering and operations to develop tailored proposals for clients.
- Built relationships with key decision makers in order to identify opportunities for expanding business.
Sr Executive Operations
INFOPRO LEARNING PRIVATE LIMITED
Gurugram
07.2021 - 12.2021
- Analyzed financial data, trends, and market conditions to identify opportunities for increased profitability.
- Directed the development of marketing initiatives to expand customer base and increase revenue.
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
- Established performance metrics to measure progress towards goals and objectives.
Senior Operations Associate
Gartner
Gurugram
03.2019 - 07.2021
- Research and deliver key company information such as company profile, org structure, key stakeholders, merger & acquisition, SWOT Analysis, market conditions, market penetration, industry trends and competition
- Research individuals online to identify and build lists of key roles for companies and individuals from D&B Hoovers, Factiva, Capital IQ, Zoom info, LinkedIn Sales Navigator etc
- Create and update SOPs, Training Material, Quality Check Dashboard, monthly & weekly productivity reports
- Data Updates, such as Leads/Accounts/Territory Assignments using Salesforce
- Working with the global sales team members and senior stakeholders (sales managers, sales VPs, and RVPs) to manage an entire research project life cycle - from conception to completion
- Responsible for mentoring, coaching & workload distribution for aligned associates
- Acting as SME for 5 verticals (IT, HR, Supply Chain, Finance, Customer services)
Prospecting Data Specialist
Gartner
Gurugram
03.2017 - 02.2019
- Perform secondary research utilizing internal and external public research sources and tools for critical business information, Financial News and Filings, Global Transactions, Key Executives and Company Financials
- Responsible for creating, editing, and profiling of entity records into 3 databases - Market Intelligence Platform, Capital IQ and SNL
- Responsible for quality analysis of data ingestion done by approx
- Responsible for resolving client issues and queries and helping client servicing team for providing quality data to the clients
- Responsible for Lead generation and pre sales support
Research Analyst
Google (On the Payroll of GlobalLogic technologies)
Gurugram
05.2010 - 11.2013
- Identifying fresh and potential business opportunities by conducting secondary research
- Performing secondary research on person, places and multiple entities on various data sources and recording them in Google freebase & validating entries and benchmarking data accuracy
- Updating trackers and dashboards for workload distribution and performance metrics
- Mentoring and training of new team members for various projects
- Working on multiple projects like - Google Knowledge Graph, Google Shopping, IMDB
Parent Relationship Manager
Footprints
Gurugram
01.2016 - 03.2016
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Created marketing materials and presentations for prospective clients.
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Took maternity break from Nov 2013 to Feb 2017
Teacher
Sharda International School
Gurugram
04.2006 - 01.2008
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
Education
Conflict Management -
Gartner L&D
02.2021
Influencing Skills -
Gartner L&D
05.2020
PGDBM -
IILM Institute for Higher Education
04.2010
B.Com -
Delhi University
03.2008
Higher Secondary -
CBSE
Skills
- MS Office / Outlook / Teams
- Powerpoint / Sharepoint / Word / Excel
- Leadership & Stakeholder Management
- Team Player & Peer Management
Accomplishments
- Star Performance Award in Gartner
- Best Performance award in Google
- Analyzing Issues & Timely delivery
Career Break
11/2013, 02/2017
Personal Information
- Date of Birth: 08/24/87
- Marital Status: Married
Languages
- English
- Hindi
Timeline
Director of Operations
Self Employed
08.2022 - 11.2023
Sr Digital Market & Research Associate
Google
01.2022 - 03.2023
Sr Executive Operations
INFOPRO LEARNING PRIVATE LIMITED
07.2021 - 12.2021
Senior Operations Associate
Gartner
03.2019 - 07.2021
Prospecting Data Specialist
Gartner
03.2017 - 02.2019
Parent Relationship Manager
Footprints
01.2016 - 03.2016
Research Analyst
Google (On the Payroll of GlobalLogic technologies)
05.2010 - 11.2013
Teacher
Sharda International School
04.2006 - 01.2008
Conflict Management -
Gartner L&D
Influencing Skills -
Gartner L&D
PGDBM -
IILM Institute for Higher Education
B.Com -
Delhi University
Higher Secondary -
CBSE
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