Ankita Saha

Key Responsibilities & Achievements:

• Provided comprehensive administrative and patient support within the Fetal Medicine Department, ensuring a seamless and compassionate healthcare experience.
• Coordinated appointments, diagnostic procedures, and follow-up consultations for expectant mothers requiring specialized fetal care.
• Assisted fetal medicine specialists with patient documentation, scheduling, and departmental coordination.
• Managed patient registration, billing processes, insurance documentation, and discharge formalities with high accuracy.
• Maintained confidential medical records in compliance with hospital protocols and healthcare regulations.
• Acted as the primary point of contact for patients, addressing inquiries and resolving concerns with empathy and professionalism.
• Facilitated smooth communication between doctors, nurses, sonographers, and laboratory teams to enhance patient care and operational efficiency.
• Handled high patient volumes efficiently while maintaining exceptional service standards.
• Ensured proper coordination for prenatal screenings, ultrasound procedures, and high-risk pregnancy consultations.
• Contributed to improved patient satisfaction by delivering personalized and timely assistance.
• Proficient in Hospital Information Systems (HIS), electronic medical records (EMR), and Microsoft Office Suite.