ANKITA SANTUKA
Cuttack
Summary
To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements. Have a positive attitude to face the change in work assignment, fair to update to the prevailing and emerging challenges of management. Good Interpersonal and Communicational skill, willing to learn something new. Ability to work under pressure & also to motivate others.
Overview
6
6
years of professional experience
Work History
Insurance Customer Service Representative
Kalinga Automobiles JCB
07.2024 - Current
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Documented customer interactions and transactions for accurate, up-to-date records.
Insurance Executive
Maruti Suzuki ARENA
10.2023 - 07.2024
- Adhered to legal requirements and agency and industry regulations in selling and servicing car insurance policies.
- Spearheaded cross-functional teams to develop innovative add on so that catered to customer segments.
Insurance Executive
Ananta Automobiles
05.2019 - 09.2023
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Engaged in cross-selling and upselling sales practices to strengthen clients' insurance portfolios and increase agency's aggregate sales figures.
Education
+3 (Graduation in commerce) -
Emarti Devi College
01.2019
+2 (Commerce) -
Emarti Devi College
01.2016
Matriculation -
Cambridge School
01.2014
Skills
- Policy analysis
- Teamwork skills
- Document Review
- Policy Renewals
Languages
English
Hindi
Timeline
Insurance Customer Service Representative
Kalinga Automobiles JCB
07.2024 - Current
Insurance Executive
Maruti Suzuki ARENA
10.2023 - 07.2024
Insurance Executive
Ananta Automobiles
05.2019 - 09.2023
+2 (Commerce) -
Emarti Devi College
Matriculation -
Cambridge School
+3 (Graduation in commerce) -
Emarti Devi College
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