Summary
Overview
Work History
Education
Skills
Certification
Certifications
Timeline
Generic
Ankita Sarkar

Ankita Sarkar

Scrum Master / Test Lead
Bangalore

Summary

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Well-coordinated Test Lead driven to improve procedures and team effectiveness. Adept at evaluating products for design compliance, sustainability and user-friendliness. Highly productive and resourceful leader bringing 12 years of experience. Experienced Software Tester with hands-on background in testing various development projects. Successful at testing based on customer requirements to produce on-target deliverables. Demonstrated expertise in leading-edge software development and testing methods.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Test Lead / Scrum Master

Nokia
Bangalore
03.2021 - Current
  • Developed and executed test cases within specified time limits, ensuring comprehensive 100% test coverage and adherence to project timelines
  • Verified accuracy and completeness of testing through functional testing, regression testing, integration testing, robustness testing, and end-to-end testing
  • Collaborated with team members to identify and resolve defects, contributing to a significant improvement in product quality and customer satisfaction
  • Conducted testing of the Termination process to ensure its proper functioning and identify any potential issues
  • Experience in agile frameworks (Scrum) and agile tools to facilitate events such as PI Planning, Sprint Planning, Daily
  • Scrum, Backlog Refinement, Sprint Review and Demos, and Scrum of Scrums, and Retrospectives
  • Help the
  • Organization remove impediments and escalate issues as needed
  • Measure and improve team productivity from
  • Sprint to sprint
  • Performed a crucial role in End-to-End testing of Serviceability, including identifying defects and suggesting improvements by adding new user-stories
  • Performed a crucial role in End-to-End testing of Serviceability, including identifying defects and suggesting improvements by adding new user-stories
  • Managed requirements, amendments, and new changes for testing, ensuring timely completion of tasks
  • Contributed significantly to the testing process as a key team member, collaborating with cross-functional teams to achieve project goals
  • Deployed CN-B test Bed to support network testing and optimization
  • Performed Plato planning using an IP Planning sheet to optimize network capacity and efficiency
  • Created RAFT Scripts for Serviceability feature and brought down the manual regression cases to 100% automatable
  • Successfully set up Xray from scratch for the project
  • Created User Stories for tracking and defect raising to streamline the development process
  • Created Dashboards with advanced reporting functionalities to facilitate data analysis
  • A concrete demonstration of the team’s progress at the End of iterations for all the committed features
  • Presented reports to higher-level management for informed decision-making
  • Organized triage calls across regions, functions, and IT teams
  • Facilitating 5 Scrum Ceremonies - Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog Refinement
  • Managed issue escalations within teams or business teams to ensure uninterrupted testing
  • Reported progress status on testing activities and issues to the project team and management
  • Led technical root-cause analysis across multiple systems and ensured issue resolution
  • Coordinated with PM and SIT to identify and work around system updates and test system outages
  • Identified risks and developing appropriate mitigation plans for UAT
  • Experienced handling of development and collaboration tools such as Jira, Jira Align, MS Teams, and
  • Confluence page
  • Track issues, risks, and dependencies within the sprints and program increments
  • Deliver program level business metrics to leadership
  • Conduct monthly organizational training and workshops on various Agile topics
  • As experienced Project management with Scrum, raise recurring/widely observed issues and bottlenecks to stakeholders, develops and implements comprehensive solutions to ensure continuous improvement Building great scrum teams as a scrum master.
  • Created accurate and successful test scripts to manage automated testing of certain products and features.
  • Streamlined testing processes to identify areas in need of improvement.
  • Conducted regression testing of existing products.
  • Executed test cases and documented defects, confirming resolution and mitigation of defects.
  • Trained new test employees on equipment and company guidelines to promote productive and high-quality work.
  • Worked with supervisors to improve testing capabilities.
  • Provided reports on milestones, issues and test concerns to project managers for assistance.
  • Optimized test cases to maximize success of manual software testing.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Worked to provide continuous improvement for product development lifecycle.
  • Researched current trends to stay knowledgeable in Scrum methods.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Conducted quality assurance to verify accuracy of data used in IT projects.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Trained personnel on use of IT tools and applications.
  • Updated customers and senior leaders on progress and roadblocks.
  • Wrote, updated and maintained project documentation.

Senior Automation Engineer

Dish Network
Bangalore
10.2020 - 03.2021
  • To participate in functional as well as technical discussions with the client and team
  • Automating Manual test cases using Selenium
  • Posting defects in HP ALM and followed Bug Life Cycle to close the defect after validation
  • Executed backend testing by running SQL queries
  • Interacted with developers for the status of bugs and re-tested the fixed bugs
  • Wrote and maintained an automated test suite by pushing the code to GIT
  • Expertise in DevOps areas like building pipelines in Jenkins

Senior Solution Integrator

Ericsson India
Bangalore
01.2019 - 10.2020
  • Coordination of testing efforts for (SIT and UAT) System Integration and Operations Acceptance testing
  • Driving customer Migration from CS2K to C20 servers
  • Managing QA for Billing, B2B (Bill to Bill comparison with BSCS and rating of production data to make sure BA
  • Facilitating Daily status meetings and status execution meetings, Triage meetings, Defect management meetings, and migration plan discussions with the TSTT team for a specific CR
  • Good knowledge of writing basic to medium SQL queries and Unix command
  • Directing a team of 5 members, working on subscription engine and charging, billing system testing, analyzing issues from the logs, finding out the exact issues, and communicating the same to the development team for a fix
  • Preparing high-level scenarios and executing the same along with the development team on a partly agile/waterfall basis

Module Lead

Mindtree Limited
Bangalore
08.2015 - 12.2018
  • Executed end-to-end tests for Singleview CRM
  • Performed end-to-end testing for the Singleview order management system
  • Conducted end-to-end testing for Singleview rating/charging
  • Carried out end-to-end testing for Singleview billing
  • Set up test environments and ensured all necessary components were in place for testing
  • Planned testing requirements by collaborating with cross-functional teams
  • Designed comprehensive test plans including test cases, scenarios, and scripts
  • Reported defects to the development team and collaborated on the resolution
  • Provided regular test status reports to project stakeholders
  • Collaborated with Product Owner, Business Architect, and developers to give demos after completing and testing stories
  • Hands-on experience in understanding functional and business requirements
  • Prepared requirement scenarios and performed business reviews to ensure alignment with project objectives
  • Created comprehensive test plans, test cases, and test data to thoroughly test project functionality
  • Successfully executed test plans and test cases to identify and report defects
  • Managed the complete defect life cycle in JIRA-Zephyr
  • Developed automation scripts for Regression cases using Cucumber with BDD approach

System Engineer

Tesco HSC Private Limited
Bangalore
11.2011 - 08.2015
  • Conducted regression testing to verify bug fixes and ensure software functionality
  • Utilized Quality Center to log defects, track progress, and generate comprehensive defect reports
  • Closed verified defects and ensured software stability

Education

Bachelor of Engineering Haldia - Computer Engineering

West Bengal University of Technology
Haldia Institute Of Technology
08.2006 - 07.2010

Skills

Product Domain - Telecom - IMS and BSS, E-commerce, Billing, CRM Testing - Functional, System In Test, UAT, Testing, Performance - Robustness Testing Monitoring Tools - SCOM, Splunk, NetAct Testing Activities - Test Design, Test planning, Traceability Matrix, Blackbox Testing, Unit Testing, Test Management Defect - Defect Discovery, Defect Logging, Defect Triage, Defect Assignment, Defect Fixing, Defect Verification, Defect Closure Scrum - User Story, Backlog, Facilitate Scrum Ceremonies, Leading a team Automation - Selenium, POM, RAFT (Robot Automation Framework) Technical - Java (OOPS), Linux, SQL, Kubernetes, Azure, Exposure to Python Bug Tracking Tool- JIRA - X-ray and Zephyr, HP QC and ALM, Bugzilla Project Management Tool - Rally, JIRA CI/CD - Jenkins, GITundefined

Certification

CTFL ISTQB

Certifications

  • Scaled Agile SAFe 5 Scrum Master Certified - CERTIFICATE ID: 24330669-9403
  • ISTQB Foundation Level Certified - CERTIFICATE ID: ITB-CTFL- 0021719

Timeline

Test Lead / Scrum Master

Nokia
03.2021 - Current

Senior Automation Engineer

Dish Network
10.2020 - 03.2021

Senior Solution Integrator

Ericsson India
01.2019 - 10.2020

Module Lead

Mindtree Limited
08.2015 - 12.2018

System Engineer

Tesco HSC Private Limited
11.2011 - 08.2015

Bachelor of Engineering Haldia - Computer Engineering

West Bengal University of Technology
08.2006 - 07.2010

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Ankita SarkarScrum Master / Test Lead