Ankita Shah
Associate Analyst - HR Shared Services
Pune
Summary
Driven HR professional with proven expertise in SAP HR and SuccessFactors, honed at West Pharmaceutical Services Inc. Excelled in stakeholder management, enhancing global HR operations and system efficiency. Achieved significant process improvements, demonstrating a keen ability for technical collaboration and a results-focused approach to HR solutions.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Associate Analyst - HR Shared Services
West Pharmaceutical Services Inc
Bengaluru
08.2019 - Current
- SAP HR Management: Processed daily HR transactions in SAP, including new hires, data changes, payroll, and benefits.
- Global Support: Addressed global HR queries and issues, delivering high-quality support and resolving concerns efficiently.
- Data Expertise: Ensured data integrity and system efficiency in SuccessFactors, including testing system changes and identifying process improvements.
- System Enhancements: Collaborated with HRBPs to recommend and implement SuccessFactors improvements.
- Compliance & Audits: Supported audits and maintained adherence to HR protocols and SLAs.
- Technical Collaboration: Partnered with IT on HR tech solutions and enhancements.
Jr. Manager - HR & Operations
Edfora Infotech Private Limited
05.2017 - 03.2019
- Managed Recruitment: Oversaw end-to-end recruitment for tech (Junior to CTO) and non-tech roles (Sales, Marketing, Content), negotiating offers to meet margin targets.
- Candidate Engagement: Maintained proactive communication with candidates, enhancing their experience throughout hiring process.
- Technical Recruitment: Specialized in hiring for roles requiring skills in MongoDB, Angular, Node.js, PHP, React Native, React.js, Android, and iOS.
- HR & Operations: Handled offer letters, onboarding, offboarding, employee engagement events, and grievance resolution.
- Handling Employee Grievances: solving day-to-day queries.
- Miscellaneous Activities: Preparing various reports.
HR Intern
Laksh Human Resources
06.2016 - 11.2016
- Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
- Determines applicant requirements by studying job descriptions and job qualifications.
- Attracts applicants by placing job advertisements, contacting recruiters, using newsgroups and job sites.
- Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
Education
MBA - Human Resources
Banasthali Vidyapeeth
Jaipur, India 06.2015 - 04.2017
BBA - Human Resources Management
Jiwaji University
Gwalior, India 07.2012 - 05.2015
Skills
Microsoft Excel
Rewards
By Your Side " One West Team"
West Pharmaceutical Services
For help in building, testing and implementation of Global OneHR master data system
Timeline
Associate Analyst - HR Shared Services
West Pharmaceutical Services Inc
08.2019 - Current
Jr. Manager - HR & Operations
Edfora Infotech Private Limited
05.2017 - 03.2019
HR Intern
Laksh Human Resources
06.2016 - 11.2016
MBA - Human Resources
Banasthali Vidyapeeth
06.2015 - 04.2017
BBA - Human Resources Management
Jiwaji University
07.2012 - 05.2015
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