ANKITA SHAH
Mumbai
Summary
Business analysis professional with proven track record of delivering impactful solutions for complex projects. Known for strong analytical skills and ability to translate business needs into technical requirements. Collaborative team player focused on achieving results and adapting to changing project dynamics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Application Development Senior Analyst
Accenture
11.2019 - Current
- Collaborated with the team to brainstorm and analyze client requirements, fostering collaboration and idea generation
- Coordinated effectively with the development and testing teams to ensure timely delivery of project milestones
- Scheduled and led sprint meetings to monitor project progress and ensure alignment with client expectations
- Prepared comprehensive user stories and wireframes to provide clear direction to developers and testers, streamlining the development process
- Secured necessary sign-offs at each sprint deployment phase, ensuring project milestones were met and approved
- Conducted thorough User Acceptance Testing (UAT) for stakeholders and team members, ensuring the delivery of high-quality solutions
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
Assistant Manager
Kotak Mahindra Bank
06.2019 - 11.2019
- Gathered user requirements and consistently delivered the required outcomes within specified timelines
- Produced Business Requirement Documents (BRD) and wireframes, effectively communicating project specifications.
- Collaborated with users to address any issues encountered, ensuring prompt resolutions
- Coordinated with clients to ensure timely delivery of project deliverables, maintaining high satisfaction levels
- Executed thorough sanity checks prior to UAT to ensure the quality and stability of the deliverables
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Enhanced data accuracy by implementing rigorous data validation techniques, leading to more reliable business insights.
Business Analyst
TSS Consultancy Pvt. Ltd
02.2017 - 06.2019
- Developed a strategic roadmap for business development based on thorough understanding of the organization's needs
- Assessed business processes to align with organizational goals and objectives
- Proposed effective solutions to address client needs and objectives
- Formulated comprehensive business requirements and proposed innovative solutions
- Facilitated clear communication of new requirements to the development team
- Conducted rigorous testing of new requirements to ensure alignment with client objectives
- Prepared detailed release notes and user manuals for newly developed features
- Conducted gap analysis and provided onsite and offsite training to clients on solution utilization for optimal output
- Monitored and ensured timely implementation of solutions, while coordinating with other teams to mitigate delays
- Evaluated the existing information management system and addressed knowledge gaps
- Provided valuable strategic inputs utilizing Excel models, acknowledged and appreciated by senior management
- Developed a risk and control matrix for an acquired portfolio, defining operational, legal, and business risk factors
Business Development Executive
Taj Eduglobe Ltd
09.2015 - 11.2016
- Managed the database of the entire central belt, ensuring smooth and efficient data management
- Coordinated communications and relationships between clients and the company, fostering strong and productive partnerships
- Documented generated reports and conducted insightful seminars with clients to enhance understanding and collaboration
- Performed in-depth analysis and research on potential clients, contributing to the expansion of the client base
- Prepared and shared weekly Management Information System (MIS) reports with the manager, ensuring transparency and visibility into key metrics
- Collaborated with the Manager and Sales Team to coordinate sales activities and diligently collected monthly updates
- Proposed a highly effective solution for system/application/process, resulting in a substantial reduction in operational costs
- Developed timelines, release plans, and production roll-out strategies for systems/applications using visual charts, ensuring efficient project management
- Provided valuable support in configuring systems and establishing business rules, contributing to seamless operations and enhanced functionality
Education
MS/M.Sc(Science) - Computers
vidyalankar school of information technology
Mumbai01.2014
B.Sc - Computers
vidyalankar school of information technology
Mumbai01.2012
Skills
- JIRA
- Functional Testing
- User Acceptance Testing
- Requirement Gathering
- Client Relationship Management
- SQL
- Use Cases
- User Stories
- Documentation (FRD & BRD)
- Agile Methodology
- Wireframing
- MS Excel
- Power Point Presentation
- MS Visio
- Azure Dashboard
- Agile methodology
- Requirements gathering
- Stakeholder management
- Business process mapping
- Software development lifecycle
- Forecasting and planning
- Gap analysis
- Team collaboration
- Test case scenarios
- Release planning
- Verbal and written communication
- Business case validation
Certification
Azure AZ 900
Languages
English
Hindi
Bengali
Marathi
Social Links
LinkedIn, https://www.linkedin.com/in/ankita-dey-77619136
Timeline
Application Development Senior Analyst
Accenture
11.2019 - Current
Assistant Manager
Kotak Mahindra Bank
06.2019 - 11.2019
Business Analyst
TSS Consultancy Pvt. Ltd
02.2017 - 06.2019
Business Development Executive
Taj Eduglobe Ltd
09.2015 - 11.2016
MS/M.Sc(Science) - Computers
vidyalankar school of information technology
B.Sc - Computers
vidyalankar school of information technology
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