Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Personal Information
Languages
Timeline
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Ankita Sharma

Bhopal

Summary

Accomplished Back Office Executive with a proven track record at Sunder Foods & Dairy, adept in sales order management and customer service. Excelled in streamlining operations, enhancing workflow efficiency by 30% through expert use of MS Excel and effective communication. Skilled in report generation and administrative support, demonstrating a strong blend of analytical and interpersonal abilities.

Overview

3
3
years of professional experience

Work History

Back Office Executive

Sunder Foods & Dairy
Vidisha
04.2022 - 07.2024

1. Sales Order Management.

  • Responsible for creating and managing all sales orders in SAP.
  • Ensure accuracy and timely entry of sales data to facilitate a smooth ordering process.

2. Customer Order Processing

  • Responsible for punching in customer orders using the designated mobile application.
  • Verify and confirm order details to ensure customer satisfaction and order fulfillment.

3. Student Coordination

  • Coordinate with students of Sunder Dairy Technologies. Diploma College.
  • Act as a liaison between the college and the university to ensure smooth communication and administrative processes.

4. General Administrative Support.

  • Provide administrative support to various departments, as needed.
  • Maintain organized records and documentation for all back-office operations.

5. Communication and Reporting

  • Prepare and submit regular reports on sales orders, customer orders, and student coordination activities.

Executive Credit Card

HDFC Bank Ltd.
10.2021 - 03.2022

1. Application Form Management.

  • Responsible for filling out and verifying credit card application forms.
  • Ensure all required information is accurately captured and validated.

2. Application Follow-Up.

  • Follow up on credit card applications with the concerned officers.
  • Track the status of applications, and ensure timely processing and approval.

3. Customer Interaction.

  • Communicate with applicants to gather any additional information or documentation needed.
  • Provide updates to customers regarding the status of their credit card applications.

4. Documentation and record-keeping.

  • Maintain organized records of all credit card applications and related documents.
  • Ensure compliance with company policies and regulatory requirements.

Education

MBA - Finance

Barkatullah University
Bhopal
05-2025

Post Graduate Diploma - Computer Application

Makhan Lal Chaturvedi University
Bhopal

B.Com. - Computer Application

Barkatullah University
Bhopal
05-2018

Skills

  • Basic accounting
  • Report generation
  • Spreadsheet creation
  • Ms Excel
  • Reception management
  • Billing support
  • Document control
  • Payroll administration
  • Appointment scheduling
  • Microsoft Office Suite
  • Accounting support

Languages

  • Hindi
  • English

Disclaimer

I hereby declare that above stated information is true to the best of my knowledge.

Personal Information

  • Blood group: B+ve
  • Date of Birth: 07/24/1997
  • Nationality: Indian
  • Marital Status: Married

Languages

Hindi
First Language
English
Elementary (A2)
A2

Timeline

Back Office Executive

Sunder Foods & Dairy
04.2022 - 07.2024

Executive Credit Card

HDFC Bank Ltd.
10.2021 - 03.2022

MBA - Finance

Barkatullah University

Post Graduate Diploma - Computer Application

Makhan Lal Chaturvedi University

B.Com. - Computer Application

Barkatullah University
Ankita Sharma