Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Ankita Sharma

Bengaluru

Summary

Dedicated IT professional with a history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

App/Cloud Analyst

Accenture India Pvt Ltd.
Bengaluru
01.2023 - Current
  • Assisted in implementing cloud solutions for various client projects.
  • Collaborated with cross-functional teams to develop strategic cloud strategies.
  • Supported data migration processes to enhance cloud capabilities for clients.
  • End-to-end Exchange Server migration delivered independently, including environment analysis, risk mitigation and stakeholder coordination.
  • Implemented email policies and procedures to enhance organizational compliance standards.
  • Configured and managed Exchange Online Protection (EOP) policies for anti-spam, anti-malware and phishing protection across the organization.
  • Coordinated mailbox migrations to improve storage efficiency and performance.
  • Implemented strategies for high availability and disaster recovery solutions for Exchange environment.
  • Maintained and monitored cloud-based applications, services and systems to ensure optimal performance.
  • Developed scripts for automation of regular tasks such as server provisioning and software deployment.
  • Handled high-impact and business-critical change requests, ensuring successful implementation with minimal risk, and zero downtime.
  • Collaborated with other teams such as DevOps, Networking and Security for successful implementation of projects.

Associate Professional Technical Engineer

DXC Technology
Bangalore
12.2019 - 10.2022
  • Assisted team with technical issues for Azure AD identity management.
  • Configured B2B policies, B2C tenant, and configured hybrid domain join policies.
  • Configured Azure AD SSO using modern authentication protocols: SAML, OAuth.
  • Experience with O365, licenses, subscriptions, and managing permissions on the Microsoft Azure portal.
  • Managed Forest, Domain, OU, User object management.
  • Configuring synchronization rules and troubleshooting synchronization issues.
  • Expertise in Windows OS, Microsoft Azure Active Directory, Microsoft Office 365 suite, SCCM, Company Portal Intune (non-Windows device), Microsoft VPN, Edge, and DNS.
  • Configured Identity Governance policies, Conditional Access policies, and Identity Protection.
  • Knowledge of O365 IAM, experience with DNS, DHCP, and SMTP. ITIL, IT services proficient in O365, including Microsoft Teams.

Process Executive

Infosys
Pune
07.2017 - 06.2018
  • Monitored system performance and resolved technical issues promptly.
  • Evaluated new tools and technologies for enhancing operations efficiency.
  • Analyzed system performance metrics and identified areas of improvement for the infrastructure.

Education

B.E - E & TC

DY Patil Institute of Technology
Pune
06.2017

High School Diploma -

DAV Public School
03.2013

No Degree - Science Education

DAV Public School

Skills

  • Data migration and cloud solutions
  • Critical thinking
  • Infrastructure automation
  • Change management
  • M365 proficiency
  • Cross-functional collaboration
  • Exchange
  • Amazon EC2 administration
  • Identity governance
  • Cloud cost optimization
  • Disaster recovery planning

Certification

  • Microsoft Azure AZ-900, 2022
  • Microsoft Azure SC-900, 2022

Accomplishments

  • Won multiple Quarterly awards and appreciation certificates from client.
  • Documented and resolved user's issue which led to achieve targets.

Languages

  • English
  • Hindi

Timeline

App/Cloud Analyst

Accenture India Pvt Ltd.
01.2023 - Current

Associate Professional Technical Engineer

DXC Technology
12.2019 - 10.2022

Process Executive

Infosys
07.2017 - 06.2018

B.E - E & TC

DY Patil Institute of Technology

High School Diploma -

DAV Public School

No Degree - Science Education

DAV Public School

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Ankita Sharma