Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

ANKITA SINGH

Business Analyst
Noida

Summary

Accomplished Project Manager/Business Analyst with a proven track record at RBL Bank, enhancing retail lending operations and reducing costs through strategic project planning and cross-functional collaboration. Expert in Agile methodology and stakeholder communications, I've successfully led multiple high-stakes projects, achieving significant operational efficiencies and stakeholder satisfaction.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Project Manager/ Business Analyst

RBL Bank
12.2022 - Current
  • Project planning using Microsoft 365 planner for create, assign, and track task to manage project. Creating visuals, design project workflow, timelines and process diagrams for better visualisations and communication by using visio
  • Collaborated with stakeholders at all levels to gather requirements, define project scope, and prioritize deliverables to meet business objectives
  • Developed and monitored implementation strategies by creating project schedules and work plans, ensuring adherence to timelines and quality standards
  • Monitored project budgets meticulously, ensuring financial parameters were met without compromising project quality or timelines
  • Outlined and executed strategic risk avoidance and mitigation plans to keep projects aligned with objectives and stakeholder expectations
  • Identified areas for improvement by analyzing business processes and implemented solutions to increase efficiency and productivity
  • Streamlined project execution and delivery by implementing project management best practices and methodologies, such as Agile and Waterfall
  • Implemented project management practices and methodologies to streamline and ensure consistent project delivery within budgetary and time constraints
  • Applied successful project management techniques including budgeting, scheduling, and quality control to enable project delivery within constraints
  • Performed stakeholder management involving regular reporting on project status and collecting feedback to drive continuous improvement
  • Created comprehensive project charters outlining objectives, scope, and stakeholder engagement strategies to align team efforts with business goals
  • Led initiatives involving Loan Origination System LOS and Loan Management System LMS, enhancing retail lending operations
  • Oversaw multiple go-live events, ensuring smooth transitions from project implementation to operational status without disruptions
  • Applied in-depth knowledge of retail lending processes to improve Loan Origination System LOS and Loan Management System LMS functionalities.
  • Reduced operational costs through thorough data analysis and implementing cost-effective solutions
  • Provided technical support for troubleshooting analytics and reporting issues

Business Analyst (Manager)

ICICI Bank
05.2022 - 12.2022
  • Developed and maintained comprehensive documentation, including business requirements documents, functional specifications, and user manuals.
  • Facilitated workshops for stakeholders to gather requirements, establish priorities, and define project scopes effectively.
  • Spearheaded development of enterprise data strategy, ensuring data quality and accessibility across all departments.
  • Managed life cycle replacement of hardware and software.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Liaised with other departments to minimize network interruptions and possible downtimes.

Business Analyst - Forex

Kotak Mahindra Bank
01.2020 - 05.2022
  • Identified and analyzed market trends, opportunities, and risks in the foreign exchange market to provide strategic insights
  • Implemented processes to monitor global finance developments, currency exchange rates, and regulatory changes affecting foreign exchange services
  • Developed and maintained comprehensive documentation for business processes, policies, and procedures within foreign exchange operations
  • Analyzed foreign exchange transactions, customer behavior, and market trends to support data-driven decision-making
  • Prepared and generated reports and dashboards to provide management with performance insights and support strategic decisions
  • Worked closely with stakeholders to gather and document business requirements for new or improved foreign exchange products and services
  • Ensured that proposed solutions met business needs and aligned with the strategic goals of the bank
  • Coordinated with cross-functional teams including IT, compliance, and operations to ensure timely and successful project delivery
  • Managed projects related to the enhancement of foreign exchange services, including tracking progress and managing risks
  • Communicated project status updates and relevant information to stakeholders regularly to ensure transparency
  • Identified customer needs and preferences through engagement to enhance the design of foreign exchange services
  • Worked to ensure all foreign exchange operations complied with both local and international regulations
  • Collaborated with the compliance department to conduct regular audits and reviews of foreign exchange operations
  • Developed new foreign exchange products and services tailored to customer needs, including product performance monitoring and competitive analysis.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.

Management Trainee

ICICI Prudential Life Insurance
07.2019 - 10.2019
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios
  • Used company reports to analyze sales, gross profit and inventory activities
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks
  • Handled day-to-day customer or client questions via telephone or email
  • Enhanced team performance by implementing effective communication strategies within the group
  • Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities

Education

MBA - Finance

IMDR
Pune, India
06.2017 - 03.2019

Bachelor of Business Administration - Business Management

Magadh University
Patna, India
09.2015 - 03.2017

12th - Commerce

Kendriya Vidyalaya
Patna, India
04.2013 - 03.2014

10th - Science

Kendriya Vidyalaya
Patna, India
04.2011 - 04.2012

Skills

Project Management:- Project Planning, Agile Methodology, Cross-functional collaboration, Business Analysis, Stakeholder management, Sprint Planning, Change management, SDLC

Technologies:- JIRA, M365, Oracle, SQL, GitHub, ITSM

Certification

Office Master On Power BI

Projects

  • Recruitment & Selection In Trivium Media Group, Managed the recruitment and selection process at Trivium Media Group for 31 days.
  • Marketing In Kansai Nerolac Paints, Handled marketing and sales distribution at Kansai Nerolac Paints for 30 days.

Timeline

Office Master On Power BI
06-2024
Master On AI, Machine, Prompt Engineering, Power BI, Tableau, SQL, Advanced Excel, & PPT
06-2024

Project Manager/ Business Analyst

RBL Bank
12.2022 - Current

Business Analyst (Manager)

ICICI Bank
05.2022 - 12.2022

CBAP - Certified Business Analysis Professional

02-2021

Business Analyst - Forex

Kotak Mahindra Bank
01.2020 - 05.2022

Management Trainee

ICICI Prudential Life Insurance
07.2019 - 10.2019

MBA - Finance

IMDR
06.2017 - 03.2019

Bachelor of Business Administration - Business Management

Magadh University
09.2015 - 03.2017

12th - Commerce

Kendriya Vidyalaya
04.2013 - 03.2014

10th - Science

Kendriya Vidyalaya
04.2011 - 04.2012

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ANKITA SINGHBusiness Analyst