Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

ANKITA SRIVASTAVA

Banker
New Delhi

Summary

Proactive and meticulous with over years of experience in banking industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Assistant Manager

RBL Bank Ltd
06.2023 - Current
  • Maintained positive, professional working environment to optmize staff and customer satisfaction.
  • Met and supported customers via face to face interaction at branch locations to provide convenience for customers.
  • Supported branch business development initiatives by promoting and attending sales events.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Used excellent upselling skills to cross sells bank services and product to customers.
  • Prepared AML Risk Matrix and checked lists for account opening to flag risk behavior and avoid loosing sight of customer preference.
  • Expertise in doing LRS, FCY Conversion & Non Cash transactions.

Assistant Manager

Axis Bank Ltd.
04.2019 - 07.2021
  • Gathered all banking transactions via statements, recorded activity in excel format and reconciled balances
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Maintained positive, professional working environment to optimize staff and customer satisfactions.
  • Implemented staffing strategies to secure qualified personnel to meet business demands.
  • Scheduled weekly projects, anticipating timelines for milestones and completion dates.

Education

Bachelor of Science
2015

Senior Secondary School Examination
2012

Annual Secondary Examination
2010

Skills

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Additional Information

· Top Performer in Life Insurance Business for the month of January 2024

Timeline

Assistant Manager

RBL Bank Ltd
06.2023 - Current

Assistant Manager

Axis Bank Ltd.
04.2019 - 07.2021

Bachelor of Science

Senior Secondary School Examination

Annual Secondary Examination

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