ANKITA SRIVASTAVA
New Delhi
Summary
Senior HR Generalist with over six years of experience in IT and BPO sectors. Proven track record in managing recruitment, employee relations, and HR policy implementation. Expertise in enhancing workplace culture and employee engagement through impactful programs. Strong knowledge of employment laws and conflict resolution skills, ensuring compliance and effective HR operations.
Overview
7
7
years of professional experience
Work History
Senior HR Generalist
Virtual Employee India Pvt Ltd
01.2022 - Current
- Conducted new hire orientation sessions and on-boarding activities to ensure a successful transition into the organization.
- Post-training feedback sessions with the new hires.
- One-on-one feedback and grievance-sharing sessions with the team and the leads/managers.
- Implemented and monitored performance appraisal processes to enhance employee development.
- Addressed employee concerns through proactive communication and timely interventions.
- Managed employee relations cases and investigations alongside legal/ER teams.
- Acted as liaison between clients and internal teams to resolve operational bottlenecks.
- Collaborated with account managers and project teams to define client requirements and cost estimates.
Senior HR Executive
WeCare Corporation
12.2019 - 01.2021
- Experience in sourcing potential candidates through various sources. (Job portals, Social Media, Database)
- Sourcing and reviewing applications, conducting, and coordinating interviews (telephonic as well as face-to-face), preparing, and evaluating assignments and final closure of the process with offer extension/rejection.
- Responsible for the entire induction process which includes onboarding of new hires, conducting orientation sessions, offer letter generation, & managing employee files.
- Responsible for making and implementing any changes in pre-existing policies or new policies.
- Planning and organizing employee engagement program time to time with the other team members.
- Responsible for employee's life cycle management & providing end to end service such as separation, exit, Performance, benefits, F&F settlement, vendors management, maintaining employee personal files.
- A company providing a wide range of services in the health tech and BPO industry.
HR Assistant
Conduent Business Services
04.2018 - 12.2019
- Company Overview: A global business services company providing a wide range of technology and outsourcing services
- End to end ownership of the internal job posting process.
- Post jobs on company Website, design and administer selection rounds.
- Develop and update job descriptions and job specifications.
- Perform job and task analysis to document job requirements and objectives.
- Prepare recruitment materials and post jobs to appropriate job Portals.
- Source and recruit candidates by using databases, social media etc.
- Screen candidate's resumes and job applications.
- Prepare and maintain various recruitment details and database.
- A global business services company providing a wide range of technology and outsourcing services
- Successfully implemented a structured buddy-up program to support new hire onboarding and integration.
- Developed and presented an SOP for escalation and termination process flow, ensuring adherence to office standards and improving response times.
- Worked and structured returning client process by identifying the gaps.
- Created Monthly dashboards for leadership to improve the decision making.
Education
Post Graduate Diploma in Management - Human Resource
G.L Bajaj Institute of Research and Management
Greater Noida04.2018
Bachelor of Commerce -
Lucknow University
06.2015
Skills
- SOP design
- Presentation skills
- Cloud HR platforms
- Recruitment strategies
- Employee retention
- Performance measurement
- Strategic assessment
- Compensation management
Accomplishments
- Successfully implemented a structured buddy-up program to support new hire onboarding and integration.
- Developed and presented an SOP for escalation and termination process flow, ensuring adherence to office standards and improving response times.
- Worked and structured returning client process by identifying the gaps.
- Created Monthly dashboards for leadership to improve the decision making.
Timeline
Senior HR Generalist
Virtual Employee India Pvt Ltd
01.2022 - Current
Senior HR Executive
WeCare Corporation
12.2019 - 01.2021
HR Assistant
Conduent Business Services
04.2018 - 12.2019
Post Graduate Diploma in Management - Human Resource
G.L Bajaj Institute of Research and Management
Bachelor of Commerce -
Lucknow University
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