ANKITA TIWARI
G.B Nagar
Summary
Looking for a challenging career in a reputed organization where I can treat everyday experience as a continuous learning process and can pursue adaptability. I want to create exceptional value in this competitive and dynamic environment with honesty. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
8
8
years of professional experience
Work History
Receptionist
INDIRA IVF RAVI WOEMN'S HOSPITAL
NOIDA
07.2022 - Current
- Greeted patients and visitors, creating a welcoming environment at the women's hospital.
- Managed phone calls and appointment scheduling for the IVF clinic effectively.
- Maintained patient records, ensuring confidentiality and accuracy in data entry.
- Assisted medical staff by preparing necessary documents for patient consultations.
- Responded to patient inquiries, providing information about services and procedures.
- Coordinated office supplies and inventory, ensuring availability for daily operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
Receptionist cum Nursing Staff
Gynederm Clinic
Noida
04.2020 - 07.2022
- Arranging Appointments
- Answering Calls
- Maintaining Patients Records
- Maintaining Medicine Records
- Performing clerical tasks
- Guiding patients of their prescription etc.
Nursing Staff
Shri Krishna Lifeline Hospital
Greater Noida
05.2018 - 04.2019
- Attending Patients
- Arranging OT Appointment Patients
- Injecting Injection
- Maintaining Operation Records Etc.
Intern
Max Super Specialty Hospital
Vaishali
09.2017 - 04.2018
- INTERNSHIP FROM MAX SUPER SPECIALTY , VAISHALI : 8 SEP 2017 TO 8 APR 2018.
Education
Diploma in O.T Technician -
National Skill Development Center (NSDC)
01.2018
12th -
C.B.S.E Board
01.2017
10th -
U.P Board
01.2015
Skills
- Appointment scheduling
- Patient record management
- Data entry accuracy
- Document preparation
- Medical office procedures
- Customer service
- Office inventory management
- Communication skills
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Attention to detail
- Front desk operations
- Reception desk management
Computer Literacy
Basic knowledge of MS Word, MS Excel etc.
Personal Information
- Date of Birth: 12/27/99
- Nationality: Indian
Languages
- English
- Hindi
Disclaimer
I hereby declare that the above information is correct and true to the best of my knowledge and belief.
Place
Noida Sec-49
Career Statement
Looking for a challenging career in a reputed organization where I can treat everyday experience as a continuous learning process and can pursue adaptability. I want to create exceptional value in this competitive and dynamic environment with honesty.
Timeline
Receptionist
INDIRA IVF RAVI WOEMN'S HOSPITAL
07.2022 - Current
Receptionist cum Nursing Staff
Gynederm Clinic
04.2020 - 07.2022
Nursing Staff
Shri Krishna Lifeline Hospital
05.2018 - 04.2019
Intern
Max Super Specialty Hospital
09.2017 - 04.2018
Diploma in O.T Technician -
National Skill Development Center (NSDC)
12th -
C.B.S.E Board
10th -
U.P Board