Summary
Work History
Education
Skills
Client Specific Tools
Accomplishments
Previous Organisation Workflows
Previous Organisation Medical Device Products
Current Project Experience
Previous Project Experience
Previous Organisation Tools And Software
Roles And Responsibilities
Languages
Timeline
Generic
ANKITA PATHAK

ANKITA PATHAK

Mumbai

Summary

4.5 years of experience in Pharmacovigilance Case processing, ICSR signal detection using ICHGCP guidelines, complaint handling, adverse event coding using MedDra,Medical Devices and reporting to FDA (Regulatory Body). Currently working in IQVIA as Pharmacovigilance Operations Specialist 1 (Quality Auditor), formerly worked at COGNIZANT.

Work History

Pharmacovigilance Operations Specialist 1 (Quality Auditor)

IQVIA
- Current
  • Performing Finalization of cases and Quality Auditing (locking the cases and pushing to Regulatory Reporting Team after checking of mandatory errors), after the case passes from DE and QC workflow.
  • Capturing and assessing single adverse event reports associated with client products on a worldwide basis on the client's drug safety database, in accordance with international and local regulatory requirements.
  • Faced client audits and MHRA audits.
  • Management of ICSRs of all case types (serious and non-serious cases from spontaneous and solicited programs, clinical trial cases, regulatory authority cases, literature and E2B cases) including triage of confidential to determine whether they qualify for expedited reporting or not and the timelines within which they need to be submitted to the regulatory authorities.
  • Conducting duplicate searches prior to initiation.
  • Good understanding of the quality and confidentiality of patient data process involved in processing the data to make it presentable to regulatory requirement.
  • Performing correction of cases after the case gets routed back from RR.
  • Performing Deletion Assessment judgement for cases being sent to deletion workflow.
  • Provide training and mentorship to new pharmacovigilance team members on processes and regulatory requirements.

Cognizant
  • Project: Diabetes Complaint Handling
  • Workflow: CASE REVIEW/ REASSESSMENT
  • It includes reviewing of cases and coding the adverse event reports received from Health care professionals, patients, consumers, media and regulatory bodies by using Reason for Report codes (RFR), Treatment code and product code.
  • It also involves preparation of patient narratives from provided medical history.
  • Workflow Description: MDR (Medical Device Reporting)
  • It includes collation of patient data, contact information, product information and patient medical history including product manufacturer data and legal information in one form.
  • Workflow: FOLLOW-UP
  • It includes checking the consistency of cases against the source documents and coding of suspect products as well as concomitant drugs using WHO Drug Dictionary.
  • It also involves raising follow up reports for any additional data required or any correction required in the patient database.
  • Workflow: COMPLAINT INVESTIGATION
  • It includes the medical review, DHR review and Analysis of products and final summary writing including the functionality or failure of the product and decision making of reportable events using Failure Analysis codes.

Education

B. PHARM -

School of Pharmaceutical Sciences (SPS), Siksha 'o' Anusandhan University
Bhubaneswar

Skills

  • Finalization of Cases
  • Quality Check of Cases
  • Subject Matter Expert
  • Literature case processing
  • Regulatory review
  • Development Safety Update Reports
  • GCP compliance
  • Clinical Procedures
  • Case Identification
  • Good Pharmacovigilance Practice(GVP)
  • Periodic Safety Update Report
  • Good Clinical Practice (GCP)
  • Continuous Improvement Process (CIP)
  • Risk Management
  • Argus
  • Smartsolve
  • Citrix
  • USPI
  • CDPI
  • CDS
  • REVA
  • Veeva Vault
  • IPL (for full product authorization report)
  • VAP (for partner agreements)
  • Agile (Quality Management System)
  • VMware Horizon
  • Salesforce
  • SmartSolve
  • SSIT
  • Smartsheet
  • Lax Diabetes Desktop
  • Gandalf
  • SAP Logon

Client Specific Tools

  • Lax Diabetes Desktop
  • Gandalf
  • SAP Logon

Accomplishments

  • I'm the only member in my grade working in Finalization along with associates of two grades above me.
  • Top rated performer in my team.
  • Well versed in all three workflows i.e. DE, QC and Finalization.
  • Finalization being my core workflow have provided support to other two other workflows on lean staffing days and as and when required.
  • Have managed additional activities like mentoring the freshers, case assignment, contact log activity for KPI calculations, drawing out listedness for country specific products, late case analysis, action item due date calculation, etc.
  • Experienced in Pharmacovigilance as well as Medical Device case processing.

Previous Organisation Workflows

  • Finalization (Core workflow)
  • Mentoring (additional)
  • DE AND QC (support if required)
  • Review/ Reassessment
  • FUDR (Follow-up Device Return)
  • DHR (Device History Record)
  • MDR (Medical Device Reporting)
  • Supplemental (Follow-up report to CDRH)
  • Complaint Investigation
  • Follow up Report

Previous Organisation Medical Device Products

  • Insulin pump (Model- MMT-1880, MMT-1712K)
  • Reservoirs (Model- MMT-332A, MMT-326A)
  • Sensors (Model- Guardian Sensor MMT-7020A and MMT-7020LA)
  • Infusion set (Uno medical product)
  • Accessories (Clip, Tape)
  • Transmitter (Model-MMT-7811NA, MMT-7911NA)

Current Project Experience

  • IQVIA, FINALIZATION, It involves checking of mandatory fields, CAT 1 errors, country specific validations, entering of state codes, removing validation errors, removing negative acknowledgment errors, narrative formats, Action items, queries and due dates, MR corrections and then pushing the case to next workflow.
  • IQVIA, QC, Have provided support to QC workflow as and when required which involved cross checking of data captured by DE associates like checking Report type specific conventions, IRD, CRD, country specific products if company or non company, event coding, product coding, narrative format and action items.

Previous Project Experience

Cognizant, Diabetes Complaint Handling, CASE REVIEW/ REASSESSMENT, It includes reviewing of cases and coding the adverse event reports received from Health care professionals, patients, consumers, media and regulatory bodies by using Reason for Report codes (RFR), Treatment code and product code. It also involves preparation of patient narratives from provided medical history., MDR (Medical Device Reporting), It includes collation of patient data, contact information, product information and patient medical history including product manufacturer data and legal information in one form., FOLLOW-UP, It includes checking the consistency of cases against the source documents and coding of suspect products as well as concomitant drugs using WHO Drug Dictionary. It also involves raising follow up reports for any additional data required or any correction required in the patient database., COMPLAINT INVESTIGATION, It includes the medical review, DHR review and Analysis of products and final summary writing including the functionality or failure of the product and decision making of reportable events using Failure Analysis codes.

Previous Organisation Tools And Software

  • Argus
  • Smartsolve
  • Citrix
  • USPI
  • CDPI
  • CDS
  • REVA
  • Veeva Vault
  • IPL (for full product authorization report)
  • VAP (for partner agreements)
  • Agile (Quality Management System)
  • VMware Horizon
  • Salesforce
  • SmartSolve
  • SSIT
  • Smartsheet

Roles And Responsibilities

  • Performing Finalization of cases and Quality Auditing (locking the cases and pushing to Regulatory Reporting Team after checking of mandatory errors), after the case passes from DE and QC workflow.
  • Capturing and assessing single adverse event reports associated with client products on a worldwide basis on the client's drug safety database, in accordance with international and local regulatory requirements.
  • Faced client audits and MHRA audits.
  • Management of ICSRs of all case types (serious and non-serious cases from spontaneous and solicited programs, clinical trial cases, regulatory authority cases, literature and E2B cases) including triage of confidential to determine whether they qualify for expedited reporting or not and the timelines within which they need to be submitted to the regulatory authorities.
  • Conducting duplicate searches prior to initiation.
  • Good understanding of the quality and confidentiality of patient data process involved in processing the data to make it presentable to regulatory requirement.
  • Performing correction of cases after the case gets routed back from RR.
  • Performing Deletion Assessment judgement for cases being sent to deletion workflow.
  • Provide training and mentorship to new pharmacovigilance team members on processes and regulatory requirements.

Languages

English
First Language

Timeline

Pharmacovigilance Operations Specialist 1 (Quality Auditor)

IQVIA
- Current

Cognizant

B. PHARM -

School of Pharmaceutical Sciences (SPS), Siksha 'o' Anusandhan University
ANKITA PATHAK