Ankita Roy Choudhary

1 :Assisted colleagues with requests for file access.

2: Established procedures for storing and processing documents.

3: Assisted in Automating lead generation approach that leverages technology to streamline the process of identifying and engaging potential customers.

4: Assisted in Identifying Cult.fit’s Target Audience and Customer Persona.

5: Assisted in Creating Compelling Content to attract users to cult’s website & landing pages, to create high-quality content that resonates with its target audience including blog posts, infographics, videos that provide value and address the needs of its audience.

6: Assisted in using Lead Generation Forms capturing database which allowed cult.fit to create customizable forms that can be triggered based on user behavior.

7:Assisted in implementing a lead scoring system for prioritizing follow-ups.

8: Assisted Behavioral Tracking utilizing tools that track user interactions with my company’s needs.

• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
• Streamlined appointment scheduling for improved patient flow and reduced wait times.

• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
• Optimized client operations by identifying areas of improvement and recommending actionable solutions for long-term success.
• Developed strong relationships with key clients, resulting in increased loyalty and repeat business.

• Instituted structured follow-up processes with clients post-issue resolution, ensuring satisfaction and gathering valuable feedback for continuous service improvement.
• Analyzed customer feedback data to identify trends and areas requiring improvement initiatives.
• Implemented effective communication strategies for better understanding of customer needs and expectations.
• Developed strong relationships with key clients, resulting in increased loyalty and repeat business.