ANKITA SINGHA ROY
Bengaluru,KA
Summary
Astute, focused and result-oriented process associate with strong educational background.
Capable at grasping new process quickly & utilizing the same in a productive manner. Verifiable skills in banking, financial & insurance domain.
Determined team player, ability to multi-task and collaborate with co-workers to meet
deadlines and finish projects.
Self-motivated, punctual and reliable, an analytical mind with the ability to think clearly & logically.
Ability to work accurately to & pay attention to the details. Excellent spoken & written communication skills, problem solving skills. Credential
Banking operation
Retail Banking
Withdrawal and funds transfer
Card processing
Claims Handling
Computer Technology
Diploma in Financial Accounting
Tally, ERP 9
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Think Campus
Bangalore
12.2017 - Current
- Change of the ownership of the policy owner
- Cancellation of policy
- Increase & decrease of policy sum insured amount
- Maturity surrender & withdrawals
- Policy maintenance
- Termination of policy
- Reinstatement of policy
- Dispatching client’s request
- Handling advance excel
Process Information Specialist
Tata Consultancy Services, Citibank International PLC
04.2014 - Current
Australian Mutual Provident
Kolkata
04.2014 - 11.2017
- Types of process handled:
- Account Maintenance
- Address change
- Chequebook & payslip issuance
- Removal of joint party
- Name change of the customer
- Name change of the customer
- Direct debit
- Waive customer’s fee
- Blocking and unblocking of customer’s account
- Issuance & Re-issuance of card
- Account closure
- Funds transfer
- Payment withdrawal Project:
Education
Bachelor of Accountancy - undefined
Sivanath Sastri College, Calcutta University
01.2009 - 01.2012
Skills
Microsoft Officeundefined
Accomplishments
- Insurance claim
- Domain Knowledge
- Retail banking of UK
- Banking operations, RBI rules
- Card Maintenance
- Anti Money Laundering
- Compliance & Fraud analysis
- Australian LIC Policy
- Policy Maintenance
- Fraudulent Activity Analysis
Timeline
Think Campus
12.2017 - Current
Process Information Specialist
Tata Consultancy Services, Citibank International PLC
04.2014 - Current
Australian Mutual Provident
04.2014 - 11.2017
Bachelor of Accountancy - undefined
Sivanath Sastri College, Calcutta University
01.2009 - 01.2012
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