Ankit Bagla
Howrah
Summary
Dynamic professional with a proven track record at Sage Organics Pvt Ltd, excelling in leadership and data analysis. Enhanced customer satisfaction through effective complaint resolution and optimized inventory management. Skilled in logistics coordination, I consistently achieved sales goals while mentoring junior staff, driving team success and operational efficiency.
Overview
9
9
years of professional experience
Work History
Assistant Manager - Head Office
Sage Organics Pvt Ltd
Kolkata
04.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Analysing data for business insights.
- Inventory & Order Management - Overseeing stock levels and order processing accurately.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- BEYOND WATER
Order Processor
Sage organic pvt ltd
Kolkata
09.2021 - 03.2025
- Coordinated with suppliers to ensure timely inventory replenishment and delivery.
- Maintained organized records of orders, shipments, and returns for reference.
- Monitored stock levels to prevent shortages and optimize order fulfillment processes.
- Implemented best practices for data entry to enhance order processing accuracy.
- Communicated effectively with logistics teams to streamline shipping operations and timelines.
- Processed customer orders accurately and efficiently using order management systems.
- Collaborated with team members to resolve order discrepancies and customer inquiries.
- Operated handheld scanners and computer terminals to document updates.
- Reviewed customer orders to ensure accuracy of product, quantity and pricing.
Salesperson
Shree Shyam Sarees Pvt Ltd
Kolkata
03.2017 - 08.2021
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Higher Secondary -
Maria's Day School
Howrah Skills
- Leadership & Team
- Management
- Time Management
- Data Analysis & Reporting
- Inventory & Order Management
- Logistics coordination
- Supply chain optimization
- Customer service
Extracurricular Activities
Cricket, Football, Travelling
Community Service
Bhoonath Helping Hands, Registered NGO where we feed the needy.
Languages
Hindi
Native language
English
Intermediate (B1)
B1
Bengali
Beginner
A1
Marwari
Proficient (C2)
C2
Timeline
Assistant Manager - Head Office
Sage Organics Pvt Ltd
04.2025 - Current
Order Processor
Sage organic pvt ltd
09.2021 - 03.2025
Salesperson
Shree Shyam Sarees Pvt Ltd
03.2017 - 08.2021
Higher Secondary -
Maria's Day School